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Provide the Client ID for Experience Builder registered in the ArcGIS Enterprise you specify above

SanchezNuñez

Good morning,

When I try to run an EB application that uses a web map with a layer that is password protected, it pops up the following error message:

"Provide the Client ID for Experience Builder registered in the ArcGIS Enterprise you specify above"

How do we fix this issue?

ClientID_Screenshot 2025-04-24 090537.png

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ZachBodenner

You'll need to find the client ID of the Experience Builder app you registered in Portal/AGOL:

Then, open up the cdn folder of the downloaded application and open the numbered folder, then open config.json:

Find the empty clientID property and paste the value from the app:

JeffreyThompson2

I have seen this every time I open a specific project since upgrading to Developer Edition 1.16 and now 1.17. Other projects do not have this issue. I opened up a support ticket about it and did not get any resolution. I have been able to hit cancel on that dialog box and continue without issue. Although using the browser's refresh button on the Build Mode page will crash the application.

TimWestern

I have occasionally seen this happen also.

One thing to watch out for, pay attention to the domain it says its using for the portal. I had an issue where I had some customer data I was using on a private instance, that was trying to link back to their data location because it may have been exported as Reference as I recall.

I had to change how the data was exported to be able to get past that as I recall to enable me to do the local testing I needed to accomplish.

Danfranco

and what about if you're not using the Developer edition, and its still referenced to another Portal?

JeffreyThompson2

You should not be seeing this warning if you are not on Developer Edition.

If you have triggered this warning in Online/Enterprise, it probably means you have manually edited the json files to transfer a project between Portals and have not scrubbed all the references to the other Portal.

hyang

I got the same error after the EB app was exported from Dev portal and imported to test portal.

The EB app in test is still pointing to the dev portal.

Should i switch to test portal in Dev before i export from Dev? How do I do that?

Thanks

Helen

GregoryHunt

Hello - We are receiving this same message. We pulled a 10.9.1 service into a web-map inside of 11.5 and saved the map. We then went into EB to point to the web-map and this is where we are seeing the message appear.

We were able to get around this by going to the content section inside of portal and adding the URL of the service from 10.9.1 as a new content item inside of portal 11.5. Now when we bring the data into EB and reference the data it loads just fine.

jawhitacre@PA.LCL_PAGame

We had this issue using the built-in of Experience Builder (i.e., non-Developer edition) when we copied an Experience Builder app and source web map from our testing/staging portal to our production portal using ArcGIS Assistant. In ArcGIS Assistant, we also updated the JSON of the EB and web map to update all sources to the production sources.

When you edit the EB JSON on ArcGIS Assistant, it updates the published JSON and not the draft JSON. The draft JSON is what is accessed in the EB editor. This caused the "Provide the Client ID for Experience Builder registered in the ArcGIS Enterprise you specify above" error popup in the EB editor, but the when viewing the app, everything worked properly.

To fix this, I created some helper code that updates the draft JSON to align with the published JSON:

# Update Experience Builder Draft JSON from Published JSON
# This is helpful when edits need to be rolled back to the last published state or if changes were made on the JSON using ArcGIS Assistant.

from arcgis.gis import GIS
from arcgis.apps.expbuilder import WebExperience
import copy

gis = GIS('home') # Enter URL and credentials if needed

# Web Experience Content Item ID to be copied
we_id = '<Content ID>'

# Get Web Experience as Web Experience object
we_app = WebExperience(we_id, gis=gis)

# Get  Web Experience Published JSON
we_data = we_app.item.get_data()

# Get Deep Copy of Web Experience Published JSON
we_data_copy = copy.deepcopy(we_data)

# Make Draft JSON equal to Published JSON
we_app._draft = we_data_copy

# Save the copy of the Web Experience, but do not publish the updates
# Can make publish=True if desired, but making it False will allow you to check the draft prior to publishing manually in the EB editor
we_app.save(publish=False)

This code can be ran in an ArcGIS Notebook in ArcGIS Online or ArcGIS Pro. Hope this is helpful!

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