Create Version in "Geodatabase Administration" Tool Crashes ArcCatalog

Question

... it also crashes in ArcMap.

However, using the "Create New Version" tool in ArcMap works fine without error.

Also, though the process of creating a new version in the "Geodatabase Administration" tool results in a rapid exit, the version is still created and seems to be no worse for wear.

My hunch is that the error occurs when Arc is tying to reload the form's list of versions, *not* when trying to create the version itself.   I say this because when I examine the resulting dmp file with WindDbg it looks like the error is raised from the Windows Presentation Framework (below).

This could be completely off base, but any suggestions on how I might resolve this would be greatly appreciated.

Thx,

Ed

STACK_TEXT:  
00000000 00000000 ArcCatalog.exe!unknown_function+0x0
00000000 00000000 unknown![.ecxr]+0x0
00bddcd8 7736d652 KERNELBASE!RaiseException+0x62
00bddd3c 7393d9a1 clr!RaiseTheExceptionInternalOnly+0x27c
00bdddd8 7393e846 clr!IL_Throw+0x146
00bddea0 12c06e14 PresentationCore_ni!System.Windows.Automation.Peers.AutomationPeer.GetChildren+0x38c468
00bddec4 12879be1 PresentationCore_ni!System.Windows.Automation.Peers.AutomationPeer.isDescendantOf+0x19

Alexander_Couch · Answer

Have you had anymore issues with this? Just today I when I try to just click on "Administer Geodatabase" on an Enterprise Geodatabase, my Arc crashes. I'm on 10.7.1. It is only one specific SDE that crashes. When I do the same thing on a backup copy of it, I have zero issues.

Our issues might be different, but I figured they are similar enough to ask if you figured out the issue.

Thanks!

EdwardBlair · Answer

Hi George -

I do have an 10.8.1 client -- though its not identical to the 10.6.1 client.  I tested creating a version with the 10.8 client on the 10.6.1 Geodatabase with the Geodatabase Administration too.   This worked without error.

I can't really say whether the problem occurred recently.   Creating versions with the Geodatabase Administration tool is not part of our company's normal work flow.  I happened to do it last week as part of a test.   The problem may have been present a long time.

ArcPro and the U/N is, as I'm sure you know, a big, costly decision and above my pay grade.

Since we're moving to 10.8 soon and since we rarely create versions with the Geodatabase Admin tool, I may leave this sleeping dog lie.   Though I might first take a look at other differences between the 10.6.1 and 10.8.1 clients.

Thanks again for your help.

Ed

George_Thompson · Answer

Thanks for that information. Is this something that just started to happen?

Do you have a 10.8.2 client that you can test with? (It should be backwards compatible with 10.6.1 EGDB).

I would just note that ArcMap 10.8.x will be retired in less than 1 year (March 1, 2026 - https://support.esri.com/en-us/products/arcmap/life-cycle). I would look at migrating to the latest version of ArcGIS Pro and Enterprise........