nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

ArcGIS Monitor 2024.1 Instance Saturation Percentage for ArcGIS Services all at zero

DavidColey

Hello again -

I seem to have lost all of my Instance Saturation Percentage values for my .../monitor/monitoring/components/9550/overview page showing my Federated ArcGIS Server Component of the default System Collection that I've had since 2023.3.1

All of the map/image/feature service instances are all zeroed out and I don't know how to get them back.

The graph is just all zeros:

Its a 2-machine cluster. Is it a web context url somewhere? I did add the web adaptor. It is working fine. I can get to monitor from either the internal dns like so ...gis06.ourorg.net:30443 or through the web adaptor

...ags3.ourorg.net/agmfed/monitor.

I'm getting request rate counts and response times but for the site but that's it. Do I need to re-register the site now that I have added the web adaptor? I just have no idea what is happening.

Help!

Find more posts tagged with

Accepted answers

DerekLaw

All,

UPDATE: the ArcGIS Monitor 2024.1.1 patch that addresses this issue is scheduled for release on March 20.

Thanks for your continued patience,

joyoung_kerrvilletx

ArcGIS Monitor 2024.1.1 is on My Esri and our metrics are back!

All comments

joyoung_kerrvilletx

I am experiencing the same issue on 2024.1. All of my services no longer have metrics as well.

DavidColey

yeah I can't figure anything out! I've got a support call with esri support, maybe they can help.

WhitneyLoy

I am experiencing the same symptoms after upgrading.

DavidColey

I can tell one thing that is different or has changed from my 2023.3.1 Monitor where I did not have to use Agents on all of the components.

For my ArcGIS Federated site, the address used to be the DNS name of one of the machines for the site:

...gis03.ourorg.net:6443/arcgis

but now with the Agents in place on the 2machine cluster, the address is registered as

...severname.bcc.ourorg.local/agsfed

where agsfed is the web adaptor name but if that's the case it should register as

...ags3.ourorg.net/agsfed.

I don't think this is right, but I dk

For us, "ags3.ourorg.net" is the alias assigned to the webserver "severname.bcc.ourorg.local" by our F5

@DerekLaw

DerekLaw

All,

Can you please contact Esri Tech Support and open a case, so we can collect more information as we investigate this issue?

Thanks,

EsriEvan

Hi everyone

Thanks for reporting this. Dev team is aware the core ArcGIS service metrics are all reporting zeros, which in turn affects calculated metrics such as Instance Saturation. The root cause and will have the fix included into a 2024.1.1 patch to address these 2024.1 issues. This patch is being scheduled now and will be out as quickly as we can.

DavidColey

Yes, I have a support session beginning shortly

DavidJantz

2024.1 Individual Service Metrics Missing Linking to my post on this.

LachlanWainwright

Hi @EsriEvan
Any updates on the patch release date?

DerekLaw

HI @LachlanWainwright,

The team is working to address several bugs for the Monitor 2024.1.1 patch. We're expecting to have it ready for early March timeframe. Thanks for your patience.

Hope this helps,

WhitneyLoy

Thank you for the update. Several of the recent versions of this product seem to have major bugs breaking key features, thus rendering the product somewhat useless. How much internal testing is actually occurring? Most of us do not have fresh installs of 11.4...

DerekLaw

All,

UPDATE: the ArcGIS Monitor 2024.1.1 patch that addresses this issue is scheduled for release on March 20.

Thanks for your continued patience,

WhitneyLoy

Thank you.

DirkMahogany

Thanks Derek! Will this automatically be available later today on our downloads page in My Esri?

WhitneyLoy

March 20th......

joyoung_kerrvilletx

ArcGIS Monitor 2024.1.1 is on My Esri and our metrics are back!

DerekLaw

HI @DirkMahogany,

Sorry for the late reply. I was out on vacation the last 2 weeks.

> Will this automatically be available later today on our downloads page in My Esri?

Belated yes - although I am sure you've probably already seen it by now.

Join the Conversation

Signed in members can post, follow updates, and more. New here? Register a free account.

Quick Links

Community Help
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.