Hi
We have installed Monitor 2024 and the 2024.0.2 agents and everything is working except for the metrics for an Federated ArcGIS Server site (v10.9.1) made up of 2 machines.
The services & logs are appearing as well all the host information for the 2 machines. Monitor logs are saying the following when I manually run the observer:
Monitor Log Message: Warning, E_OBSERVER_RUN, Run failed, Failed to read ArcGIS Server usage report
The AGS logs for each machine has the following: Metric 'agm-bc354a23-6449-4586-8383-b40b560dc91a' was edited successfully.
The associated Portal machine is pumping metrics perfectly.
I have followed the process to removed usage report that have a number based name and removed all other reports other than the standard out of the box 3. Then re-registered. Still, no metrics ">😐 I also re-entered the AGS siteadmin password for the connection.
The only thing we have not done is restart ArcGIS Server &/or reboot the machines, this will be happening in a week as we have to wait for a change window.
We have 5 other AGS Sites (4 x 1091 & 1 x 11.2) rolling and all are sweet. When hooking those in yes I did have to remove the number reports and reregister and those kicked in. All the 1091 sites are federated with a Portal.
I still need to submit a ticket with ESRI Aus today as well.
Any thoughts?
Please & thank you 😄