ESRI Webcourse not saving answers

Question

I have a student who stated the following, "I am doing the quizzes on Arc GIS web courses and every time I complete the quiz at the end of each section, the quiz restarts, the only way it saves is if the wrong answers are selected."

Does anyone have any suggestions?

rzakalukRRC · Answer

Hi Katie,

The solution for the problem was to click the member's "Disable  ESRI Access" button and then click the "Enable ESRI access" button.

Thank you for the response.

KatieSmith · Answer

Hi @rzakalukRRC, sorry to hear your student is experiencing an issue. Which web course(s) are they having this problem with?