No layers appear in map display (ArcGIS Online Basics)

Question

Hello, I'm attempting to complete the ArcGIS Online Basics training program. The program asks me to navigate to the layer, "Sierra Nevada snow and ice climbs AND owner:EsriTrainingSvc," and to add this layer to my map.

When  I click, +Add, I can see the Properties, Information, Symbology, Appearance, etc toolbars on the right side. However, nothing appears in the actual map. Blank space. I also searched for other layers on Living Atlas just to see if any would work, and none do.

I have cleared the cache.

Any help is appreciated. Thank you.

AaronCantu · Answer

OK, thank you for your help.

EmilyGeo · Answer

Something does seem wrong there @AaronCantu. Is there a course instructor you can reach out to? If not, I recommend logging a ticket with support so they can help with troubleshooting the problem. Good luck!

AaronCantu · Answer

Thanks, @EmilyGeo

Here is a screenshot of my screen.

If it helps, my laptop attributes are: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90 GHz; 16 GB RAM

Screenshot 2024-11-26 075311.png