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Map only loads after interaction with Power BI dashboard

rivmniels

Hi, when I publish my dashboard from Power BI desktop to Power BI report server and want to access it on the report server, the map doesn't show right away. There are no errors but the visual is just white.

Then, when you interact with data on the dashboard it does show because a join layer functionality seems to trigger the visualisation. It looks like an issue since the last big update of June/July.

Help is much appreciated!

Niels

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NaZhang_Esri

Hi @rivmniels,

Thanks for your question! We are currently looking into this! Thanks for your patience.

ShaneONeill_144

@rivmniels I believe that you are running into an existing bug - BUG-000169538: The maps are not loaded when switching between bookmarked tabs in ArcGIS for Power BI.

rivmniels

Hi @ShaneONeill_144, thank you for your response. I looked into the reported bug you mentioned, but this seems to be for bookmarked tabs. Also, the solution they provide isn't structural and only fixes the issue for within that particular session for that user, meaning that after publishing the same problem occurs for every user.

rivmniels

Hi @NaZhang_Esri Thanks for responding. Are there perhaps any updates on this?

GBacon

Thanks for keeping on this. I'm hoping for an update soon as well.

NaZhang_Esri

Hi @rivmniels,

Thanks very much for the follow up! Please check the post here and let me know if you have more questions or concerns.

GBacon

Thank you 🙂

rivmniels

Hi, it's late November now and I was wondering when the update is planned.

NaZhang_Esri

Hi @rivmniels ,

It is currently in the deployment process to go live. There might be some delay given the upcoming holiday. We will keep you updated. Thanks for your patience!

rivmniels

Hi @NaZhang_Esri , any updates?

rivmniels

Hi @NaZhang_Esri , I assume this is released and fixed now as the problem doesn't occur in my maps anymore

NaZhang_Esri

Hi @rivmniels ,

I'm so sorry I missed your post and tagging. Yes! the new version 2024.2.500 has been released. Sorry for the late reply. The release was delayed than what we expected. Thanks very much for your patience.

Please refer to this comment https://community.esri.com/t5/arcgis-for-power-bi-blog/what-is-upcoming-in-the-november-2024-arcgis-for/bc-p/1574193/highlight/true#M105:~:text=Hello%20everyone%2C,out%20to%20us.

Let me know if you have more questions! Thank you!!!

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