I have a user in my organization who regularly submits surveys in a particular survey I created for the Fire Department. He cannot view the survey he uses on a desktop and is not able to see the data, overview, or settings pages. I want to teach him how to query data and create reports for surveys. I think it's a user role/priveleges issue. Here's his role and user type.

Here's the message we got after he logged into Survey123 on the web and clicked on the overview I sent him:

Any suggestions? Thanks!