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Map Interaction Issue in Power BI After June 26, 2024 (Arcgis Online)

AdebMoustafa

Hello,

I created a map using ArcGIS Online, where I added layers, images, labels, and pop-ups. I imported this map into Power BI, and initially, everything worked perfectly. I could click on any point in the map and view the information and images I added in ArcGIS Online. However, on June 26, 2024, I encountered an issue: clicking on any point in the map no longer shows any response. It's now impossible to click on any point to view the information.

Your help is appreciated.

Thank you!

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Accepted answers

NaZhang_Esri

Hi @AdebMoustafa,

Thanks for your question! I hope you like the new version so far! In the June release, we tried to make the map clean and nice. To see the information from ArcGIS layers, you will need to go to Formatting pane and find Feature information, toggle that on, you will see a side panel on the map. When you click on the ArcGIS data, you will see the information on the side panel. You are able to collapse or expand the panel and change the position of the panel.

See more information here https://doc.arcgis.com/en/microsoft-365/latest/get-started/feature-information.htm

Please let me know if you have more questions or concerns. Thank you!

All comments

NaZhang_Esri

Hi @AdebMoustafa,

See more information here https://doc.arcgis.com/en/microsoft-365/latest/get-started/feature-information.htm

Please let me know if you have more questions or concerns. Thank you!

AdebMoustafa

Thank you for the explanation and for the new update! I appreciate the improvements made to make the map cleaner and nicer. Thank you!

NaZhang_Esri

You are very welcome! 😊

AdebMoustafa

Thank you! The issue has indeed been resolved in Power BI Desktop, but it still persists after publishing. The difference is that layers can be selected in Power BI Desktop, but they cannot be selected in Power BI Online, as shown in the attached images.

To clarify further, when I open the Power BI link, the information does not appear in "Feature information part" when I click on any point on the map.

Your help is appreciated.

Thank you!

p2.png

p1.png

DillionRoberts

I do see the information in the featured information panel now, but I just wanted to clarify, there's no way for it to populate inside the map?

NaZhang_Esri

Hi @DillionRoberts,

Thanks for your question! I'm glad it works now. To make the map clean, the popups from ArcGIS layers are displayed in the Feature information side panel and the popups from Power BI data layer only appears when hovering on the Power BI features if you toggle on Tooltips.

Please see more information here:

Add the Feature information pane doc

Add Feature information to ArcGIS for Power BI

Using Tooltips and ArcGIS technology to deep dive information in Power BI

cc: @BradCase1

EmilyOlack

Hello, thank you for sharing that informational resource! My colleagues and I have run into a problem with the new Feature Information window. The Enable toggle for Feature Information will not stay toggled to "On" and simply reverts to "Off" immediately after clicking. Is this a known issue/bug, or do you have any recommendations on settings that need to be changed elsewhere? Thanks!

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