We're encountering an issue with data expressions in ArcGIS Monitor. When calculating the total number of users and active users within our portal, we're receiving inaccurate results.
Here's a breakdown of the issue:
Data Expression: We're using a data expression to determine the total number of users. This expression includes:
- Type: Portal for ArcGIS
- Identifier: user_total
Second Data Expression: Another data expression is used to find the total number of active users. This expression utilizes:
- Type: Portal for ArcGIS
- Identifier: user_total:active
Unexpected Results:
- The user count retrieved from both expressions appears incorrect.
- The active user count is higher than the total user count, which is illogical.
However, data expressions for portal items, maps, and layers function as expected and return accurate counts.
Additional Information:
For your reference, I've attached screenshots that further illustrate the issue.
We would greatly appreciate your assistance in troubleshooting this discrepancy and ensuring the data expressions provide accurate user counts for both total and active users within the portal.
Thank you for your time and support.
