nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

3D Tiles Service Fails to Render in ArcGIS Pro 3.2.2

Lerman

Hi Everyone!

I attempted to load a 3D Tiles service in ArcGIS Pro 3.2.2, but the data did not display. From the Diagnostic Monitor's log, I learned:

<Event time="Thu Feb 29 10:42:10.123" type="Error" thread="c1a0: BGL3D ResourceWorker Web" elapsed="0" function="" code="">
3DTiles: In 'b3dm url': Json parsing error: Required GLTF extension 'KHR_texture_basisu' is not supported
</Event>

In the ArcGIS Pro help documentation, Esri provided a list describing supported and unsupported extensions, as seen in the help link: https://pro.arcgis.com/en/pro-app/latest/help/mapping/layer-properties/work-with-3d-tiles-layers.htm However, the 'KHR_texture_basisu' extension does not appear in the table provided in the link above.

My question is, considering that 3DTiles/gltf has many extensions, how can I know which extensions are supported or not supported by ArcGIS? For example, are WebP and CRN texture compression formats supported?

Thank you very much!

Find more posts tagged with

Accepted answers

Andrew Johnson

@Lerman

The 3D tiles specification has an extensive list of extensions so we decided to list the more major/commonly used extensions in the documentation. All other messaging for a specific dataset can be found in the diagnostic monitor. Currently, WebP and CRN texture formats are not supported.

thanks,

Andrew

All comments

thanks,

Andrew

Lerman

@Andrew--Johnson

Thank you very much for your reply! it has cleared up many doubts in my mind. Will the next version or future versions of ArcGIS Pro support ktx2, WebP, and CRN textures? Additionally, I have another question. When I load some 3dTiles data in ArcGIS Pro, the data does not display. In the Diagnostic Monitor, there is no log information or clear error reason logs. For example,

<Event time="Monday, March 04 9:33:39.785" type="Error" thread="5408: BGL3D ResourceWorker Web" elapsed="0" function="" code="">
3DTiles: Error getting resource: file://C:/Users/Administrator/Desktop/tiles/tileset.json [code:6]
</Event>

This data can be loaded in Cesium. Where should I start troubleshooting, and do you have any suggestions? Thank you!

Andrew Johnson

@Lerman We do not have plans to support WebP or CRN. We do support KTX2 and will continue supporting that over the other textures. Can you confirm the tileset.json is in that location? Based on the message either it's not there or there's an issue reading it. If you are able to share the folder of 3d tiles data I can also take a look on my end.

thanks,

Andrew

Lerman

Thank you @Andrew--Johnson !

1. Is the ktx2 texture supported now or is it planned to be supported in the future? Since 'KHR_texture_basisu' is not supported, I don't think ArcGIS Pro 3.2.2 should support ktx2 material yet.

2. I have one osgb data and I did the following tests:

1) Convert OSGB data to 3dTiles dataset, then add it in ArcGIS Pro, the data is not displayed, Diagnostic Monitor log shows:

3DTiles: Error getting resource: file://C:/Users/Administrator/Desktop/3dtiles/osgbdata1/osgb_3dtiles_dataset1/Tile_%2B004_%2B003/Tile_%2B004_%2B003.json [code:2]

2) Convert 3dTiles dataset to 3D tiles packages (.3tz), then add it in ArcGIS Pro, the data is not displayed, Diagnostic Monitor log shows:

3DTiles: Error getting resource: file://C:/Users/Administrator/Desktop/3dtiles/osgbdata1/osgb_3dtiles_package1.3tz/Tile_%2B004_%2B003/Tile_%2B004_%2B003.json [code:2]

3) Publish the 3D tiles packages (.3tz) to ArcGIS Online, then add it in ArcGIS Pro via the 3D Tiles layer URL, and the data displays properly.

I think these three cases should be consistent, either all of them should be displayed or none of them should be displayed. I'm not sure why this is happening now.

(Note: The data download address has been removed after testing.)

Thank you so much!!

Join the Conversation

Signed in members can post, follow updates, and more. New here? Register a free account.

Quick Links

Community Help
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.