PublishingTools does not start in ArcGisServer 10.2

Question

I am trying publishing a service in arcgis server 10.2 and it gives below screenshot error

I tried to start the service in Arcgis ServerManager as described in the error message but it gives below screenshot error

Thanks and any suggestions much appreciated.

Daya

DanielUrbach · Answer

Dayanidhi Khanda‌

Can you confirm that permissions to the C:\Python27 folder are correct for the user running ArcGIS Server?  The user should have full control on this directory.  Also I recommend going into that folder and confirming that the same user has full control over C:\Python27\ArcGISx6410.2, as I have seen this behavior occur when this particular subdirectory did not have the right permissions.

If those permissions are set, I also recommend you confirm whether there are any Python paths in the system environmental variables or the environmental variables for the user running ArcGIS Server.  If there are variables set, you should add C:\Python27\ArcGISx6410.2 to the front of that path, or remove the path altogether from the variable.

Jayanta Poddar‌ The locks folder did not exist before ArcGIS Server version 10.4

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DayanidhiKhanda · Answer

Hi Sir,

Thank you for solution. I tried that also but it does not work.

mshanaghan_1-1754492218580.png

mshanaghan_2-1754492427791.png

MikeVolz · Answer

Could the hyphen "-" in ESKAR-32.ESKAR.COM be causing issues because a "-" is a special character that is not supported in a name?