Trigger Power Automate email without submitting survey?

Question

Is it possible to have a power automate email be triggered without submitting the survey? I have a situation where one of my surveys collects information, and under certain conditions, the user is instructed to wait 10 days for additional documents to be submitted from a 3rd party. I would like a reminder email sent on the 10th day, but can't figure out how to do so or if it's even possible. Thank you!

RobertAnderson3 · Answer

As noted above, no this is not possible. To use the Survey123 trigger it has to be submitted.

You could always use a different trigger, perhaps add a note field that only displays when those conditions are met and put a URL in the note and have it be a link to something else that triggers the webhook (I haven't done this, but I think this is possible). Or a different app/button on their device.

Or as above, the status field would be good, and in the webhook you can add a delay in the trigger so it sends that email 10 days after submission.

ChristopherCounsell · Answer

Submitting a survey with a webhook configured will send a payload to the URL. The users need to submit.

Consider:

* Adding a field to maintain the survey status (complete, pending_documents). If the documents are required, have the survey submit but with pending_documents status if they are missing. This lets you filter submissions.
* Allowing users to revisit the survey and edit existing data. Likely better to do this via the Inbox to avoid issues with accessing from a different device.
* Have the power automate trigger occur. Email a link with custom URL parameters to reopen the survey in the inbox.

Users then re-open the survey, complete it, the calculations change the status to complete. You can list surveys that are pending without having to rely on local device storage.