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blank form when using Field Maps 'edit multiple'

SarahRijneke

I've configured a field maps app that is used by field staff to view pothole locations in the municipality and mark them as complete as they are filled. Field workers use the edit multiple option to update potholes on long sections of road with a few clicks rather than having to close them out individually. When accessing the application today, field workers still have the option to select multiple points but the form/list of attributes does not come up for them to edit while editing one point at a time still works as expected. Does anyone know why this might be happening?

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Accepted answers

SarahRijneke

I solved the problem by opening the Feature Layer in Map Viewer and saving it as a new map. I recreated my form in Field Maps Designer and copy/pasted the arcade calculate expressions from my original Field Map to the new one. The only difference I could see between the two maps was a single read only attribute in the new form. Field workers need to be able to update that field so I made it visible and editable. I still have no idea why the edit multiple button stopped working in the first place since the forms are virtually identical.

All comments

rdickinsonrdi

You can use the form designer in map viewer instead of Field Maps form designer to avoid the blank edit multiple form. Tested and verified in Enterprise 11.2.

SarahRijneke

Thanks for sharing. The issue came up again this week with the same app and your suggestion of turning off the pop-ups, saving, turning them back on & saving again worked right away!

UtilityArborist

My group had the same issue since last week. We figured out that if you toggle "Enable pop-ups" off, then save, then toggle it back on and save again, for one of the layers in the Map Viewer, it fixed most of the blank edit multiple problem. We did have one layer that we had to specifically toggle enable pop-ups for to get it working.

Also removing and re-adding the layer to the map seemed to fix the problem, but that can cause more work for the map builder if things are customized for the map.

Hopefully this can save some people some hassle! And hopefully ESRI can use this information to try and squash this bug!

KerriRasmussen

I'm glad to hear it's working again. Something in the original map could have become corrupted and by creating a new map and new form you did away with the corruption.

SarahRijneke

KerriRasmussen

I'm glad to hear you have a support case open, that was going to be my next suggestion. I hope they can help you resolve the issue quickly.

SarahRijneke

Hi Kerri,

I added an arcade calculate expression to one of my attributes in the form before seeing this issue but field workers hadn't used the app for several weeks either so I don't know exactly when the issue began. I used the duplicate button in Field Maps Designer to create a copy of the app and tried to reconfigure a few of the settings which did not make a difference. I also created a brand new app from scratch (using the new map button and creating a new layer in Field Maps Designer), added points to the map in ArcGIS Online then tried to use the edit multiple button in the Field Maps app to make changes.

I've since submitted a request to ESRI support - hoping they will have an answer for me.

KerriRasmussen

Hi,

Good afternoon. I'm sorry to hear you are having an issue with ArcGIS Field Maps. Have you made any changes to the map before having this issue? Can you go into more details on how you made a copy of the project? Did you create a new project in ArcGIS Pro and then published the new feature, did you make a copy of the feature in ArcGIS Online or ArcGIS Enterprise?

Thank you,

Kerri

SarahRijneke

No I haven't. I'm wondering if something changed with the June release: https://www.esri.com/arcgis-blog/products/field-maps/field-mobility/whats-new-in-arcgis-field-maps-june-2023/

I don't think our field workers accessed the project for a while so I can't be sure exactly when this function stopped working. I made a copy of the project and changed some of the settings (I had set up some arcade expressions and wondered if that was the issue) but no luck so far. Please let me know if you find a solution!

EJCAdmin

Having the same issue today - did you find a fix?

SarahRijneke

That's a separate issue. My issues is that when I use the edit multiple button, select multiple points and then click the continue button, nothings comes up. In the screen capture you can see a white blank space under the editing 24 items text - previously this is where field workers would see a list of attributes to edit.

kenbuja

This is a known issue where the form isn't used when multiple features are selected

https://community.esri.com/t5/arcgis-field-maps-questions/field-maps-form-not-used-when-editing-multiple/m-p/1116000

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