Add Stylx error: The version of the selected style is not supported...

Question

Hi all,

My team and I are trying to use  the Government Pro Style .stylx file we've used in the past (https://www.arcgis.com/home/item.html?id=a3109109c7114857809d70a230896934), but we are all getting the error, "The version of the selected style is not supported or is otherwise invalid. Please select a valid .stylx file." We are using Arcpro 3.8.8. I get the same error with several other styles. This is an arcpro file, so should be compatible. This file was updated May 3, 2023. So, updated recently. Does anyone know how to get this to work, or if there is a work around of some sort?

Thanks!

Robert LeClair · Answer

I see.  You can go to the Project tab (top left) and select Portals on the left.  Then make your ArcGIS Online portal the active portal - you may have to sign in.  Then go through the search workflow I described, download and install the style file.  Once installed, go back to the Projects tab and make your organizations portal the active portal.  This should work for you.

TamaraBrown · Answer

I tried that as well, but the portal is linked to our own organization's portal which doesn't have any .stylx files.

Robert LeClair · Answer

No worries - thought likely it was a typo.  So another thing to try is go to the Catalog Pane, and at the top, click the term Portal.  Then below Portal, click the solo cloud icon.  In the search box below that, type stylx government like I have in the screen grab below.  Right click on Government Pro Style and select Add Style.  Does that work?