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Error 504 when saving more than feature 300 edits to Hosted feature layer

Nindoooo

Hi!

I have a hosted feature layer with 2953 features. I want to do some calculations with field calculator, so I loaded the layer into ArcGIS Pro. However, whenever I want to save my edits, I get the following error:

Save edits failed. ERROR: code:504, Your request has timed outed., Proxy server got bad address from remote server (verify the server is running).

I found out that, if I edit a maximum of 300 features per time, this error does not occur.

Any idea how I can fix this issue?

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Feature Services

Accepted answers

RudraniChakraborty

The 504 error was a gateway timeout error and would mean that the service was not able to complete the entire task within the timeframe set on the hosting server.

Could you consider upgrading the network speeds and also checked the datastore utilized by your organization? Could you run an upgrade to Premium Datastore if you are still on Standard Datastore which would allocate more resources for your organization's functioning.

Also check the below documents:

https://community.esri.com/t5/arcgis-enterprise-questions/can-not-connect-to-server-get-proxy-error-504/td-p/711296

https://support.esri.com/en-us/knowledge-base/error-proxy-server-got-bad-address-from-remote-server-v-000015981

All comments

RichardDaniels

If the number is 'exactly' 300 each time you get that error that means it is a setting in the Feature Class definition. This is along the lines that the maximum number of features you can select in ArcGIS Server is 2000, be default. If you have access or know the admin for the server I would have them check the Parameters for the feature service. Also, if this is a long running event, another default is 600 seconds maximum time you can 'continually' use a service.

ZacharyHart

like i said, 3.1.3 fixed this for me...3.2 isn't far off so I wouldn't be hanging on to 3.0 for too long...

TomKukitz

Well it worked for me!

And yes it is an AGO issue for me with ArcPro, Server has a timeout setting I believe fixes it, just something I found in my hours of searching for a solution.

Since everyone seems to not have the issue anymore with 3.0.3 I guess we can put this to rest.

TomKukitz

Esri Case #03392536 - Save Edits failed Error Code 504 in ArcGIS Pro

You can check this case if that's possible. That's all I have. But after I installed 3.0 and removed 3.1 I didn't have the issue anymore. And I will not upgrade until the newer versions have been out for a while. I don't have time to spend on fixing Esri ArcPro issues. I use ArcMap as much as possible, it's awesome with Attribute Assistant. I only use ArcPro to make pdf maps and to copy and paste edits to AGO. I will likely be retired with ArcMap, so there is really no need for me to deal with all of ArcPro's issues. It take 10x longer to edit with Pro than ArcMap, viva la ArcMap!

ZacharyHart

I am happy to say that upgrading to the latest patch of 3.1.3 has resolved this issue for me! I hope this works for the rest of you!

ZacharyHart

I am happy to say that upgrading to the latest patch of 3.1.3 has resolved this issue for me!

ZacharyHart

@TomKukitz Do you have any documentation related to this?

ZacharyHart

I don't see how this is the solution when the issue is with HFL's and AGO.

TomKukitz

Enterprise is a different issue, I think it has something to do with ArcGIS Server and a timeout setting. I am using an Organization account and using Pro with ArcGIS online. I recently installed 3.1 again and I have not had any issues so far, but have not done a batch edit of over 1100 edits, which is when the error occurred. But again this issue was related to ArcGIS Online and ArcPro 3.1 not ArcGIS Server and an Enterprise account. Sorry I couldn't be of more help to you! Search ArcPro Enterprise 504 error, something like this, I believe there is a solution and it was not related to Pro. I would install the patch for 3.1 in you haven't already.

Tom

ArizonaGIS

@TomKukitz, do you know if this is still problematic with ArcGIS Pro? One of our services was republished using 3.1, and now the feature service with enterprise cannot save edits. It is incredibly frustrating because Esri does not have anything that references this in their documentation

ArmstKP

@RudraniChakraborty @Nindoooo The original poster mentioned that he was dealing with hosted feature layers (AGOL), not ArcGIS Server services...?

TomKukitz

Laura you have to uninstall 3.1 and use 3.0 pro. That's the only way to fix it. 3.1 has a bug. Let me know how it goes.

Tom

lmott

I am having the same issue. I have 15k records I need updating that I just spent time configuring within a DB. Now that I am trying to calculate and push those updates, I can't .

rzufelt

At least you know you can pull off 300 edits at once. I can never count on anything when calculating to hosted feature services. Sometimes it gets through 50 features, sometimes all 11,000 of them.

So, since there is no real reliable way to accomplish this, I have converted to python script for this, makes a list of all the features that need calculation, then starts processing the features in the list. If sucsessful, it adds to a "completed" list.

Then, if/when the scirpt 504's on me, my try/except: block re-runs the calculations if feature not in completed list.

This way, it will always finish the task. Might take 20 minutes, might take 2 hours, but will eventually get there.

RudraniChakraborty

The 504 error was a gateway timeout error and would mean that the service was not able to complete the entire task within the timeframe set on the hosting server.

Also check the below documents:

https://community.esri.com/t5/arcgis-enterprise-questions/can-not-connect-to-server-get-proxy-error-504/td-p/711296

https://support.esri.com/en-us/knowledge-base/error-proxy-server-got-bad-address-from-remote-server-v-000015981

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