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ArcGIS Monitor does not register the Portal component in HA

Oiligriv

HI
I'm setting up an ArcGIS Monitor 2023 on an ArcGIS Enterprise installation in HA.
all components have been successfully registered except Portal for ArcGIS.
when I register, the Monitor only warns me of a problem without specifying anything else.
I also opened a Browser with the user running the ArcGIS Monitor service to check if it successfully reached the Portal correctly.
I tried to register both through WebAdaptor and through port 7443 but without success.
i managed to catch the error via the Browser with specified token error.
below is a screen

Thank you

Virgilio

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GeoJosh

Hi Virgilio,

Thank you for taking the time to report this. This error is a known issue and a fix will be included in an upcoming ArcGIS Monitor patch.

Josh

TariqAlOtaibi

Hi Josh,

no workaround available ? until we get the patch

Thank you.

Tariq

BillFox

What's the bug number for this one?

TimSwalin

Any updates on when the patch will be available? I am also experiencing this issue.

DerekLaw

Hi @TariqAlOtaibi and @TimSwalin,

The ArcGIS Monitor 2023.1 minor release (which will contain the bug fix) is scheduled for release at the end of April/early May timeframe.

Hope this helps,

Jeremy_Hayden

Hi Derek

Will that Patch be available via My Esri? I notice that Monitor doesn't have the usual patch/update application included with it.

DerekLaw

Hi @Jeremy_Hayden,

ArcGIS Monitor 2023.1 contains the fix, see the release notes. We won't be releasing specific patches, just software releases. FYI - ArcGIS Monitor 2023.1 release blog.

You can upgrade to ArcGIS Monitor 2023.1 in place.

Hope this helps,

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