How to edit Accela Permitting System data in ESRI GIS application?

Question

Is there a way to support multiuser editing of Accela Permitting System data from an ESRI GIS application using the Accela JS API? Using either ArcGIS enterprise or Arcgis online. We currently have a hosted feature layer in arcgis online that contains regularly refreshed data directly from Accela SQL databases. We would like to see if editing data in the feature layer can update the data in the backend SQL tables so it can be viewed in Accela as live as possible. Basically two way editing but also with multiple users.

JJChen · Answer

Hello MBReither,

If your Accela database has ESRI's SDE installed, that is your Accela is an enterprise geodatabase, have you considered to use ESRI's client-side app like ArcGIS Web Editor or ArcGIS Pro to edit your data?

I am not sure it is working to use Accela Civic Platform or a web app based on Accela JS API to edit an sde table or feature class in Accela enterprise geodatabase. I don't have that experience. You might like to ask Accela technical support about if Accela client-side apps support sde tables and feature classes in Accela enterprise geodatabase.

MBReither · Answer

We are trying use use the Accela application to consume an ArcGIS feature service and edit the feature service data.  Editing is currently not working - the feature service data does not appear in the Accela applicaiton as currently the feature service is only shared with only the Accela userid and Portal group.  Is there a special permission or configuration required to allow Accela to edit feature service data pulled from ArcGIS Enterprise v10.9.1?

dewright_ca · Answer

Hi @AndrewEaman ; it has been a bit since I last looked at their schema/structure but short answer is yes.

If you have your feature-class that is your spatial record with a key to the Accela-Record and you do a relationship between the tables on that key; then yes you would be able to build a editable record (provided you give/get the right permissions to the DB that are exposed to your ArcGIS Server).