Compressing geodatabases and extraction issue

Question

Upgraded to Pro 3 and have encountered a serious issue. In 2.9 I was able to compress geodatabases and distribute to clients - now compress gdb and when extacted -the database is empty.

Tired this multiple times with no sucess - never an issue with 2.9-

copied uncompressed gdb - create new project - and attempt to add data from copied gdb- no data again - tied refreshing- nothing.

What is the issue - need a fix ASAP

Thanks

Steve

Robert LeClair · Answer

Are you running the Compress GP tool (for eGDB's) or Compress File Geodatabase Data GP tool (for fGDBs)?

bixb0012 · Answer

If you have isolated the issue and can reproduce it, which it seems you have, the next best step is to open a case with Esri Support.  There may be an existing defect logged, and your customer number will be added to the list of impacted customers, or a new defect will be logged.

Maybe a community member can help with a workaround, but getting a defect logged is important for getting them resolved.