Survey123 not connecting to Trimble GPS

Question

We are using Survey123 on Trimble TDC600 devices running Android 10 (build number TDC600_2.53.19.41).

It appears that the latest update to the Survey123 app (3.15.151) can't communicate with the GPS services on these devices. The app was uninstalled and an older version (3.14.255) was installed, which fixed the problem temporarily. Is there a way to get the current version working? Or to make sure any future updates will not have the same problem?

We are not having any problems with any other devices, just the Trimbles.

Thanks

Jen_Zumbado-Hannibal · Answer

@AndyMcClary I tried this new 3.16 v on Android and it still doesn't detect a connection to an external antenna.

Also, I tried @HeatherFox1 approach. However, how can I tell if it's using the actual antenna measurements? In my survey, I have fields that are extracting GPS info and it's not populating them.

pulldata("@geopoint", ${geopoint}, "DD")pulldata("@geopoint", ${geopoint}, "horizontalAccuracy") pulldata("@geopoint", ${geopoint}, "speed")

AndyMcClary · Answer

They fixed it!! The latest 3.16 release has totally resolved the issue.

HeatherFox1 · Answer

I received this workaround from esri, and they also have logged a defect as they were able to reproduce the problem.

Navigate to Location settings > select the settings for the integrated provider > select Information > press and hold on the "Information" title > enable "Use Google Play Location API" as the location provider type.