Updated Survey in Connect and now Feature Service Data Shows Error

ScottBrown1

Hello!

I recently updated my survey in Connect by adding four additional choices to a select_one question.  The list name is the same as what has already existed and the name and label columns are consistent with what has already existed as well.  After publishing, I noticed my dashboard displaying the data showed errors in all elements and there was a data disconnection.

I tried to connect the data to the feature service and I get "Layer not accessible"

The feature service in AGOL exists, but the Data, and Visualization tabs show "An error occured"

The stakeholder view feature service shows all data, both old and newly collected with the updated form.  However, I can not update the view layer to show additional attributes from the feature service rendering it useless for dashboard purposes as the previously added questions play a big role in my data visualization.

The strange thing is, I can export the data to an excel file and download it with no problem.  And the exported data contains newly submitted survey information, telling me it's still working but there is a hang up somewhere.

I've deleted the updated information but am still stuck with the same errors now.  Has anyone had this issue or have some advice?

 

Thanks,

Scott

 

ScottBrown1

After racking my brain all night, I made a discovery this morning.  The feature service data IS available, but only when using a different browser or device.  It seems there was a hang up on my computer and Microsoft Edge browser specifically.  I cleared all of my browser data in the settings tab and the feature service data loaded without error.

 

Thanks for the response and suggestions! I did replicate the survey without error.  And the view layer was not able to be updated as the feature layer data was inaccessible based on whatever the browser issue was.  Now that the browser problem is resolved, I'm back in business to update the rest.