Antivirus blocks projects and geodatabases

Question

Hi Friends,

I am noticing some anomalous behavior, from what i have observed so far, from the antivirus SentinelOne. In fact, it seems that continuous scanning of files sends them into lock, consequently blocking all ArcGIS Pro projects and all related files, even closing ArcGIS Pro and terminating the process from task manager.

The first solution I came up with is to try disabling antivirus scanning of certain folders, but that may not be a long-term solution.

Has anyone already encountered this problem?

Arcgis Pro: 2.9 on Windows Server 2019

thank you very much

GreggFrank · Answer

Sophos is one of them. Exclusions needed to be made. Currently having an issue while converting over to SentinelOne, but have both Sophos and SentinelOne running on the same machine (Sophos active, SentinelOne report only).

Gisbert61 · Answer

excluding the projects folder from scanning seems to have 'solved' the problem.

KathleenCrombez1 · Answer

@Gisbert61  Did you ever find out which anti-virus you had installed?We are currently looking into a new anti-virus solution and apparently, this is one we would want to avoid. Thanks,Kathleen