I am having an issue with a Spatial Join that I am hoping you can help me with. I am running ArcMap 10.8.2 that I just installed a few days ago, and this is the first thing I’ve tried to do with this install.
I have two files I’m working from. One is the ACS Poverty Status Variables file that I downloaded and opened directly from ESRI.
The other is a dataset that I downloaded from our Salesforce server It contains a unique identifier, a few variables related to how good the geocoding match was, and a latitude and longitude variable for the addresses of some of our clients.
I have been adding that as a data layer to the Poverty Status Variables map. From there, I have been exporting the data to assign ObjectIDs, and then using “Display XY Data …” For this, I’ve been using the GC_NAD_1983_NSRS2007 system, because that seems to display the points correctly. The shapefiles from ESRI are in WGS_1984_Web_Mercator_Auxiliary_Sphere.
From there, I have been trying to spatial join the points from the client data to the polygons for tracts from the ACS Poverty Status shapefile. Here are the things I’ve tried while troubleshooting this issue:
- Running the spatial join via the Joins and Relates --> Join … tool from the Table of Contents. This crashes ArcMap every time.
- Running the Spatial Join (Analysis) tool from the Geoprocessing toolbox. This fails with the error message “ERROR: code400, Cannot perform query. Invalid query parameters. Unable to perform query. Please check your parameters. Bad syntax in request.
- Splitting the client data file into four sets of roughly 4,000 clients to see if it’s a filesize issue. Tried both methods 1 and 2. Same results.
- Using the Project tool to change the coordinate system of the client file to match the coordinate system of the poverty variable shape file. Tried both methods 1 and 2 with this new file. Same results.
- Tried renaming variables to see if it was a variable name issue somehow. Tried methods 1 and 2 with this new file. Same results.
- Tried clicking the New File Geodatabase button from the Add Data menu and trying all over again with a totally new batch of files in a new file location on my drives. Same results on all the methods above.
I’m kind of at a loss and tearing my hair out, and to make matters worse I also seem to be having technical difficulties where it will not allow me to open a case ticket or open a live chat to get technical support. It says I either can’t do that within my agency, or that I am not assigned to an agency even though the agency is right there in the dropdown above the message saying I’m not assigned. I would really prefer not to spend time waiting on the phone for technical support if possible. Is this user error where I’m doing something wrong, or is there something wrong with my ArcMap software?