http://www.esri.com/software/arcgis/edn/what-you-get"As an EDN subscriber, you have the option to add technical support to your EDN subscription. This support option gives you with a block of 10 technical support calls for any product included with EDN within the subscription period."http://www.esri.com/software/arcgis/edn/pricing
Unfortunately as a EDN subscriber that doesn't look like it's an option for me. For some reason I can't find any way to submit bug reports.
You should first be sure that the issue isn't fixed at 10.1 SP1, then check again with 10.2.0 (very soon).
It's a bit tedious, but the work-around is to whip up your own envelope-calculating extractor function.
Unfortunately, you really want to send this note to Tech Support.
Signed in members can post, follow updates, and more. New here? Register a free account.
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.