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Error converting XLSForm - Survey123 Connect 3.14 version

AdriannaBarton

Beginning this morning we have been getting this error, "Error converting XLSForm" when saving an .xls form. It is happening when a field is moved, deleted, or a calculation is incorrect, and pretty much any time we don't save after making a small change. Typically where a detailed error used to be given it is just this message. Is anyone else having this issue today? We have 3.14 desktop connect, which we have been using for weeks so no new download on our end.

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IsmaelChivite

Confirming that the issue sits in the Survey123 XLSForm validation web service. This is why this is affecting all versions of Survey123 Connect. The team is working to publish a fix as soon as possible. Doing our best to get this resolved before Tuesday.

Update March 20, 2022. The fix is now in production

All comments

NourElHoudaAmhez

Hello,

Has this issue been resolved from your end? I am still receiving this error although I am following the guidelines as indicated.

I appreciate your reply.

Thank you in advance.

Best!

Nour,

migforst6

I am watching this trouble on Survey123 Connect v. 3.16.111. Is it a bug?

HuntingtonHabitatLuz

Saludos. Gracias

JoseBarrios1

Hello! I'm also getting the generic "Error converting XLSForm" after updating to 3.14.281. Does this still a bug???

Thanks,

RodellZorilla

Hello, I have been getting the generic "Error converting XLSForm" when saving as of this morning (6/8/22). I have ArcGIS Survey Connect Version 3.14.281. Anyone else having the same issue as described by OP even after the fix? Thank you!

UPDATE: It appears that the error appears if I choose the types: select one or select multiple. I looked at the choice names and choices, but they seem appropriate (no spaces, special characters). Does anyone have an idea as to why the error is occurring? I appreciate any help.

SECOND UPDATE: OK, could be a rookie mistake. I left the field, "bind::type," blank for the Select One/ Select Multiple types fields. That resolved the issue in my case.

errorconvertingxlsform.JPG

IsmaelChivite

@HuntingtonHabitatLuz @CandaceHankins @LeonardBarnhill @Katie_Clark @AdriannaBarton

The fix is now in production. @JuanDuran

CandaceHankins

@IsmaelChivite Do you have an update on this issue?

HuntingtonHabitatLuz

Buenas tardes, desde ayer jueves en la tarde me da ese mismo problema

LeonardBarnhill

I also appreciate the team's efforts to resolve problems as they occur in a product that has an update every month-ish. I was able to confirm that the problem is affecting version 3.13. and 3.14. I does not seem to matter if the XLSForm was created in 3.13 or 3.14 or whether you are using Connect version 3.13 or 3.14 - I have tried all combinations of this with no resolution to the problem.

KClarkDev_GIS

Thanks Ismael! I know these bugs are frustrating for everyone, but we appreciate your hard work!

IsmaelChivite

Update March 20, 2022. The fix is now in production

JevitaWebster

I'm having the same problem. i'm using Ver 3.14.256. This started last week, i created two surveys and one im having this problem with. @IsmaelChivite have you found and on the XLSForm validation web service ?

IsmaelChivite

Hi. This is likely caused by a problem in the XLSForm validation web service. Looking into this.

HillaryMarler

I'm also still having this issue, even after uninstalling, then re-installing.

AdriannaBarton

Looks like there was an update yesterday, version 3.14.261 of connect was released. I bet this is for some reason causing the issue. I just tried downloading the updated connect and I'm still having this issue:(

https://doc.arcgis.com/en/survey123/faq/whatsnewsurvey123.htm#:~:text=Survey123%20Connect%20(version%203.14.

KevinWarner1

Piling on to say this started to happening to users in our AGOL organization this week. It has definitely effected users who recently upgraded to ArcGIS Survey123 Connect 3.14, but there may be a case where the user was still on 3.13 (investigating).

It looks like there was a Survey123 and Survey123 Connect update (to version 3.14.261 for Connect) that was released on 22 March, which may have initiated the problems. See https://doc.arcgis.com/en/survey123/faq/whatsnewsurvey123.htm

Anonymous User

Jumping in to say this is happening to me as well. The issue first appeared for me yesterday around 10AM Pacific time.

KClarkDev_GIS

@IsmaelChivite @JamesTedrick Seems like this is a pretty widespread issue - any chance the Survey123 team will be able to look into this?

HillaryMarler

This also happening to me, as of this morning. This in version 3.14.

SFM_TravisBott

I am getting errors on machine readable languages all of the sudden (thanks, update!). This is a carbon copy of a survey on a carbon copy of a table....

Naturally the text of the whole message can't be copied. It says: The following language declarations do not contain machine-readable codes: language (xyz). Learn more at https://xlsform.org/#language

The referenced website was no help.

KClarkDev_GIS

I just had the same thing happen to me!

I also recently upgraded to 3.14.

BelyndaMower

This is happening to me also.

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