Rotation of map frame results in broken bookmark behavior

Question

I'm encountering an issue with bookmarks for map frames with rotation.

From what I can tell, if I apply a rotation to the contents of a map frame in a layout, then create a bookmark of the extent, later applying that bookmark does not restore the extent to the original view. Instead, the bookmark restores a more zoomed-in view of the data. Updating the bookmark doesn't fix this issue.

This issue only happens to me in map frames that have a rotation applied in the frame properties.

Is there something wrong with what I'm doing? Or is this a bug?

For clarity, by rotating data, I mean right clicking the map frame in layout view, going to properties, then applying a rotation here:

My data and the map frame are all in UTM 34N projected coordinates.

ArcGIS Pro version 2.9.1

Cheers,

Nikolas

TomBole · Answer

Hi @iticki

It is probable that you are running into BUG-000162418. This occurs when the the map is rotated and the map frames height is greater than its width. If your scenario is such that the map is not rotated and the map frame's height is not greater than its width then you may be running into an issue, though similar, that is different than BUG-000162418. If so, please contact support.

Thanks,

Tom

iticki · Answer

Commenting because I ran into the same issue. Everytime a bookmark is created it zooms in to a smaller scale. Drove me absolutely crazy for a couple hours 🤣😅😭

TomBole · Answer

Hi Nikolas,

Bookmarks should honor the map rotation present in the map when the bookmark was created. This include the map rotation that can be set in the Map Frame properties. I'm unaware of any specific issues with 2.9. Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support.

Thanks

Tom