Anyone know how to fix this?

I'm having a problem with adding places to my maps. I draw the area, go to the Compilation window, choose "Add Content", then "Add Places". Once the place shows, I click the "+" button to add the layer, but then the button freezes and the place isn't added to the map. The plug-in overall isn't frozen. I can still do everything else, but for some reason, I can no longer add the content. Anyone else dealing with this? When it happened a few months ago I uninstalled and reinstalled the plug-in. That didn't work right away, but when I tried a few weeks later it did. I thought I was in the clear, but now the issue is back. My illustrator is up to date and so is my plug-in.