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ARCGIS Training not working

RizwanUlHaque

I have been trying to access ARCGIS training online and cannot access the basic tutorial page. I have tried using microsoft edge and google chrome. I tried clearing out my cache, disabling pre-loading of pages and disabling hardware acceleration. I even tried browsing in incognito mode, and none of this has helped. Any support with this issue would be appreciated, the webpage is the following:

GIS Basics

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RichardRiccardi

Good morning,

So when I came into my classroom today the tutorial opens fine. This is the second time we have been locked out of a tutorial for a period of time. This was Querying Data Using ArcGIS Pro tutorial

SuzanneBoden

Hi Richard, are you still getting error messages? If so, which tutorials are you trying to open and have you tried doing a hard browser refresh (Ctrl+Refresh)?

RichardRiccardi

I had this same problem trying to load 2 tutorial for my classes this past week. I get an error message when the page tries to open. Tried using several browsers . Please help!

AbdurahmenMuktar

I'm also have simular problem

SuzanneBoden

Hi Rizwan, it's been a while. Were you able to access the GIS Basics web course or are you still having an issue?

AdrianWelsh

Ah I see. When I click on Launch Course, I get this start up screen (after selecting my Pro version to 2.9):

I wonder if it is a regional thing or some sort of internet blocking (or even anti-virus blocking) thing. Is there a way for you to disable any firewalls or antivirus software?

RizwanUlHaque

I do see that but when i click launch or resume course. It tries to load the page and hangs up all i see is a blank webpage.

AdrianWelsh

Are you not seeing this page?

What happens when you try accessing it? Are you getting an error or anything else?

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