Routing on Widgets

Question

When configuring the Near Me widget for routing it says to enable the item in the application settings, and when you go to the settings on the web map the routing, measure tool and so on have been turned on, but have the 'retired' icon by them, which I understand means those features will be retired at a future AGOL release. I am able to have routing on the Directions widget, but not on Near Me. On a map I made for police a few months ago routing is enabled on the Near Me and it still works. What do I have to do to get it to work on this map? Thanks, Darla

DarlaPyron2 · Answer

Clearing the cache didn't help, and I just tried to configure the Near Me for another web map that has routing checked and it didn't work. So the last web app map I had that worked with this widget I created in February. Looks like I will have to put in a help desk ticket with ESRI, because they can't just remove the functionality of this widget when it is essential to workflow.

AndyShoemaker · Answer

No worries, glad to help.

If you haven't already tried, it would certainly be worth clearing your browser cache just to make sure nothing is hanging on when it shouldn't be.

Additionally, as silly as it may sound, I have seen that turning the routing on map off/on again can shake things loose and get the directions widget working.

DarlaPyron2 · Answer

I do have them checked, which is what is odd. Routing is working in the Direction widget in the same web app map, so routing is enabled for the map, but not on the NearMe widget. I will look for that setting on a future release. Thanks! Darla