Hi there,
I'm unable to login to the conference via the suggested route - I keep getting rerouted, as the login keeps failing. Can you recommend a solution?
Megan Fulmes
Please refer to this response from our Esri team regarding issues experienced and avenues of support: Re: stuck in redirect loop, unable to register for... - Esri Community
Myself and others in my org are having this same issue. I left a voicemail and multiple emails to our account rep over the past hour. Very frustrating ESRI.
This was never resolved and there are 3 people in my org who have the same issue. I went through the support chat twice. The first time they told me that my registration had been "updated" (whatever that means) and to wait 5 minutes and log in. After 15 minutes it still wasn't working so I went back to the chat. This time I received some generic log out, clear cache, try different browser, type advice which did not work. Then I was told that my information was being sent to support. I was told they would be in contact with me via email "if necessary."
UPDATE: there are now 4 people affected in my org.
Thanks Jesse, there is also a live chat bubble bottom right on the UC website here - please try that. I'll update the response above to indicate this option:
When might one expect a reply to the email? There are at least 2 of us in our organization with the same looping login issue. This is pretty frustrating as most people are having no issues.
Updated info:Hi Megan, please visit https://www.esri.com/uc and use the live chat bubble bottom right if you are having issues logging in.
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