ARCGIS FOR DESKTOP INSTALLATION

Question

Im trying to teach myself GIS, so I bought a one year license for arcgis for desktop($100/yr). I was sent an email to go download the software. I downloaded, installed, but I cant authorize. Ive created so many accounts trying to follow ESRI's breadcrumbs of what little I understand to get from point A to B, but I keep hitting a brick wall. I have no idea how to get back to that page. I suspect that is where my authorization code is, but im not sure...OF ANYTHING AT THIS POINT. Ive logged into  every account I created, clicked on every tab. So, basically, I spent $100 on software I cant use. IF ANYONE CAN HELP ME, I need 2nd grade step by step instructions on how to get to be able to use this software. I tried the free trial route but never found a way to download  on a trial account. Im about will to pay someone for expert help. I had no clue I needed a degree in ESRI's website/software management just to use the software to learn the skill. Ive never had this kind of trouble with software before. PLEASE ANYONE HELP ME #IGUESSIMJUSTNOTHATBRIGHT

harrisj4854 · Answer

thanks for the input but I have tried this and I dont get to my account. I
think I screwed something up the first time I went on there. Ill just have
to contact support.

harrisj4854 · Answer

Thank you. That is what I eventually had to do.

DerekLaw · Answer

Hi @harrisj4854,

If you continue to have issues getting your software licensed, please contact Esri Customer service for help. They can assist over the phone to get you set-up.

Hope this helps,