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How to track who views/accesses data layers in AGO?

BrittaneyHarkness

Hi,

Is there a way to track what items users are viewing in my ArcGIS Online Organization? I have downloaded the activity log and I can see which users are performing actions like updating, editing, etc, but I am interesting and tracking who is viewing/accessing an item.

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Accepted answers

jcarlson

Not on a per-user basis, I don't think. You can get usage reports for individual items, but this will not tell you who is accessing it. Also, one "view" is not the same for a web map (one open of the map) as for a feature layer (one query to the layer, potentially many queries within a single session).

That said, you could try to track usage. The various items in your portal have a views property. If this property were queried at regular intervals, you could identify periods of increased use, then try to tie this to specific users through the activity log.

It still won't give you specifically who is accessing what, but it may give you a closer idea. Is there a particular end goal to getting user-specific usage stats?

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jcarlson

It still won't give you specifically who is accessing what, but it may give you a closer idea. Is there a particular end goal to getting user-specific usage stats?

BrittaneyHarkness

Hi Josh,

Thank you for your response. The need to track user specific stats comes from a request to monitor usage of sensitive data (not pii but still sensitive) we serve out to a group in AGO. So I have an idea of who could be using the data because its only shared with members of 1 group, but there was a request to have an even finer grained log of usage beyond just views. The data is all feature layers so our goal was to see 'who' is accessing 'what' data. I figured this was not feasible but I want to confirm.

jcarlson

I have no experience with it other than the Demo, but there's always ArcGIS Monitor, too.

It seems to be able to return per-user request counts for sepcific content reports.. But I'm pretty sure it's only for Enterprise, not AGOL. These data are clearly coming from somewhere, but I would guess that without direct access to the machine hosting the server instance, you probably wouldn't be able to get at it, or at least, not very easily.

BrittaneyHarkness

Yea, totally agree. If our data was in our enterprise I would definitely access monitor or just pull the service request details from our server. But I like your other idea about conflating logins from our group members with upticks in views for the item layers. I might just go with that to get close to addressing the original request. Thanks Josh!

Kevin_MacLeod

Also need this feature enhancement. We want to see who is using an app. Not a layer, an app. Who and when, by user. Not just an overall count.

JordanCarmona

Another +1 to this. We have sensitive data as defined by our state; it would be useful to audit who in our organization has viewed a number of items and for how long they viewed it.

JackFilipovic1

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