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Feature currently available in the web app NOT supported in Field app

Anonymous User

Having trouble with Survey123 not allowing field app submissions after publishing. There seems to be error message that appears in the collaborate-> Share Survey tab-> Multiple Submissions & Survey Status

We need this to be available for field surveys not web apps but can't seem to narrow down where the issue is. This worked previously in 3.9 version but now since I've upgraded to 3.11. I have attached my excel file. Thanks for your help!

Survey2021_V2.xlsx

FlutterSamplesRounded

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Accepted answers

Shwu-jingJeng

In additon, you may want to check this setting in Connect when you republish to see if it's enabled.

All comments

Shwu-jingJeng

Hi Ophelia,

The note for option for multiple submission is limited for web app and this means to control one survey per user, you can only limit to the webform submission.

Please see the online documentation:

For field app, by default, submitter can submit multiple surveys and currently we can't control to limit just one survey per user when using the field app.

What error did you encounter when you mentioned that you can't submit the survey from field app? Anything submitter permission change when you republished using 3.11?

Did any submitter who shared the same permission to access to the survey have the same problem to submit surveys?

Shwu-jingJeng

In additon, you may want to check this setting in Connect when you republish to see if it's enabled.

Anonymous User

The error from the field app was the survey would not send, it would just hang in the inbox as unsent. It was the same message for all that tried from the field app ( 3 people) .

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