In the process of creating a new Workforce project one of the field workers was added to the project twice. Has anybody else been able to do this?
Once this was discovered, all of the assignments were transferred to what appeared to be the active worker and the inactive worker was removed from the project. It turns out that the Worker ID that the field worker could see on his device was not the Worker ID that we thought was active.
The plan is to remove all of the jobs assigned to this worker and remove him form the project/group completely and the then add him back again. How can I do that if he's already completed assignments using that Worker ID? If I delete the Worker ID from the assignments that have been completed in the table so that I can remove the user, what else am I going to lose from the project?
