nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Portaladmin not accessible after installation

conde

Hello,

I did a fresh ArcGIS Portal 10.9.1 installation (on my laptop and on a server).

Site creation is successfully completed and I can login to arcgis/home with portal admin user.
But I am not able to log in portaladmin.

When I go to "https://portal.host.machine:7443/arcgis/portaladmin/" I see below screen.

I have tried on different browser (Edge, Firefox, Chrome, IE), same result.

I have no error in the portal logs.

Do you have any idea to solve the problem?

Thanks

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Accepted answers

ReeseFacendini

If you are able to get to the page shown in your original screenshot, then you are able to get to /portaladmin. 10.9 /10.9.1 changed the landing page, and there is now a login button (upper left, under the bold text), instead of the form for entering a username / password.

All comments

BrianSimonsen1

Replying to myself.

The issue is with Internet explorer!!

Works fine in FF

BrianSimonsen1

This doesn't solve anything for me, i just get send back to the same page after login nomatter which of the login links i use.

BrianSimonsen1

I have the same problem:

Fresh install of portal 10.9.1.

Can access /portaladmin through webadapter AND though :7443/arcgis/portaladmin

Can login, but just gets redirected back to start where login links are!

Can request token, and can access that to access admin pages, but this is to cumbersome.

I guess they broke something implementing the oauth thingy to replace the old form login for the admin page.

I tried with a different admin user. Same problem

conde

You're right! i just had to click on the login button.

Thank you for your help.

ReeseFacendini

conde

No i'm using https://fqdn:7443/arcgis/portaladmin and i have done all the tests you mentionned. Same result

jcarlson

When you say portal admin user, are you referring to a named user, or the local machine's user specified during installation?

If not the latter, can you attempt logging in as that user?

conde

Right now I don't have a webadaptor configured. I'm trying to access via the 7443 port. I just installed portal, so there no additionnal authentification (using built-in), no external certificate (using portal autosigned).

BillFox

How do you have the new web adaptor configured? Authentication, SSL, etc.? same for portal?

JayantaPoddar

I assume you have tried using URL similar to https://webadaptorhost.domain.com/webadaptorname/portaladmin

Could you test the following?

- Could you ensure that you are not currently logged in to ArcGIS Enterprise using non-admin user?

- Try connecting to the above URL in incognito mode.

- Clear Browser cache and restart browser.

- Try a different browser

conde

The same! not working either.

I have installed the 10.8.1 version of portal and it's perfectly working.

The issue is surely related to the 10.9.1 version.

jcarlson

What about just going to portal.host.webadaptor/portaladmin?

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