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AGOL Application Search Widget generates "no results" message

SteveBranson

I implemented a Search Widget in an AGOL Web Application. The data source is a feature layer (polylines) contained in a map service in the associated Web Map. The field I am searching is a text field containing the alphanumeric pipe ID of the associated storm drain pipe (e.g. 10P10066). When I enter the pipe ID and select a pipe ID from the pull-down list (see attached) AGOL returns an error message "No Results Found...". However, when I copy/paste that exact Pipe ID into the Search input box and select search icon AGOL finds the pipe. Why do I get a "No Results Found" error message when selecting that exact same pipe from the pull-down list? This is very useful functionality that I would like to work and not have to direct users to key-in entire name rather than select pipe from pull-down list.

Any assistance is greatly appreciated!

Thanks much,

Steve Branson

FDOT D7 GIS Coordinator

AGOL_search_widget_issue.jpg

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Accepted answers

KellyGerrow

Are you using Alternate names? There is this bug that reports a similar issue: : http://support.esri.com/bugs/nimbus/QlVHLTAwMDA5NDkwNg==

As it seems many of you are running into the issue, I would recommend getting in contact with Esri Technical Support‌. Let me know if you need any help getting in contact, but they will probably find the issue faster than Geonet.

-Kelly

All comments

MJBiazar

Hi all,

This issue may happen if you are using Alternate names or if you choose a feature service created from an SQL database view as the search source for the widget. To workaround this issue, you may try any of the followings:

Publish map service and copy data over to the Server instead of using a registered database
Export the layer after it is joined in Desktop and then publish the map service
- These might not be a viable solution if the data (or the view table) is being updated frequently as both workarounds will break this connection.
Change the maximum number of suggestions for the search widget in WAB to "0". Now search widget only shows results (not suggestions) and resolves the issue.

All the best,

IngridMans

I found a solution to my problem at least. Instead of referencing the feature layer to be searched as one from the map, instead I specified it from our larger Portal. After that the search worked again.

IngridMans

Where exactly did you have the Shape field hidden? Mine is on in all the places that I can tell, but I'm still unable to return results by searching a string on a feature layer field, even though I see result suggestions show up in the drop down.

JonSedey1

Thank you for this resolution. I was experiencing the same issue with this widget. I turned on the shape field, republished and like magic the search widget was able to locate features by a text string.

NathanaelRodd

I was having the same issue. Turns out I had the "shape" field hidden. Once I turned this field back on, the search widget began working.

MarioEstevez

I'm also looking for a solution to this issue. Did anybody find a solution for it?

Thanks in advance for the help.

ashleyhanes

Did anyone ever find a solution to this? I am having the same problem using WebApp Builder and the Launchpad Theme.

KellyGerrow

Are you using Alternate names? There is this bug that reports a similar issue: : http://support.esri.com/bugs/nimbus/QlVHLTAwMDA5NDkwNg==

-Kelly

Village_ofDowners_Grove

I should say, when searching if you hit 'enter' and then select a name it does accept the search. If the user clicks on the dropdown before hitting enter, the error appears.

Village_ofDowners_Grove

We're having the same issue, with the 'no results found' message after the selecting a choice from the drop down list. See link, and search by name 'Curry' for example-- selecting any choice from the list returns the message.

http://vdg.maps.arcgis.com/apps/webappviewer/index.html?id=b9d333082e8c49d999b4d77d22e34ef7

It's a geocoding service, no search extent

Any advice would be greatly appreciated!

KellyGerrow

Hi Chelsea,

Are you searching a feature service or a geocoding service? Where is the data hosted? In ArcGIS Online or a locally hosted server? Do you have a search extent specified in the search widget?

I also suggest getting in contact with tech support to look into the specific issue.

-Kelly

rozekc_washtenaw

FDOTD7GIS‌ Were you able to find a solution to this? I think I'm having the same problem. When I search for an address and select a result that appears it says "No results. There were no results found for "6655 JACKSON RD (VAC)". Even though the widget was the one who suggested the result to me.

KellyGerrow

Thanks Steve,

Additionally, try contacting technical support. They ma be able to set up a screenshare and look into your data and app further.

-Kelly

SteveBranson

Thanks for the quick reply Kelly, Unfortunately, the data itself is behind our firewall. I'll see if I can upload the data to AGOL and duplicate the problem. If so, I'll send you a link. Thanks again.

KellyGerrow

Hi Steve,

Are you able to share a link to this app? If not, I'd suggest contacting technical support to look into this issue further.

-Kelly

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