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StoryMaps bug with Iphone iOS 16

MaximeDemers

It seems there is a bug (syntax error in a js file) in the StoryMaps application with Iphone iOS 16 as you can see in this capture

Thank you!

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oevans_storymaps

@MaximeDemers - Thank you for reporting the problem you observed viewing a story on an older version of iOS. We are unable to troubleshoot an issue like this on the Esri Community.

Please contact Esri Support to report this issue so our support analysts can look into it.

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oevans_storymaps

@MaximeDemers - Thank you for reporting the problem you observed viewing a story on an older version of iOS. We are unable to troubleshoot an issue like this on the Esri Community.

Please contact Esri Support to report this issue so our support analysts can look into it.

MaximeDemers

The storyMaps is 100% functional on android device or desktop. The problem seems to be in the application code.

DanielFox1

Hi @MaximeDemers

Has this ever happened before or is it a new StoryMap you published?

It might be worth having a look through the following community post on this error message you are getting:

https://community.esri.com/t5/arcgis-storymaps-documents/arcgis-storymaps-how-to-recover-a-lost-story/ta-p/904765

You should be able to access the JSON either via the web traffic or using AGO Assistant.

Has your StoryMap been deleted?

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