ArcGIS Server upgrade from 10.9 to 11.1 - Please wait while the upgrade completes. This may take several minutes based on the site configuration....

Question

I am in the process of upgrading our HA deployment  (2 Portals, 1 Server, 1 fileshare, 2 data store and 2 tile cache). Following the successful upgrade of Primary Portal (and upgrading Secondary Portal too, but not initiated the post upgrade process in that VM), have upgraded GIS server machine to 11.1. After installation completed, initiated with 'Continue Server Upgrade', Even after 3 hrs the screen is as below:

I have checked the log files and nothing is happening for 3 hrs. The only place I see some changes are in the arcgisjobs folder where tools, utilities etc have a status.cache file which just have a new timestamp every 10 minutes or so.

Is this stuck? Has anyone faced such a situation?

Thomas_Puthusserry · Answer

Thanks @Scott_Tansley that is definitely something I will keep in mind, as I embark on our production env upgrades (three instances)

Scott_Tansley · Answer

copy the URL to another tab and typically the manager application will draw.  I've done 10's of upgrades recently and they've all done this.  At first, I waited for hours thinking something was wrong, then realised it had completed in minutes.  So just put https://localhost:6443/arcgis/manager or https://localhost:6443/arcgis/admin

based on experience you should be able to log in, if not then we'll see what next.

jcarlson · Answer

Just be patient. The amount of time that screen runs depends a lot upon how many services your org has. Our takes hours and hours to finish this step.