Drone2Map - executed with an 'Cannot Authenticate Application' error

Dong-gyunKim

Hi,

I would like to appreciate it if you inform me any information or solution regarding this error.

I've installed Drone2Map for ArcGIS 1.2 succssfully.

And when I execute the Application, returned the below message.

X  Cannot Authenticate Application

Also, I tested below that.

1. Repair

2. Remove(including registry file) and reinstall

------------System Environment-------------
OS : Windows 10 Pro (64bit)
Processor : Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz
RAM : 16.0 GB

System Locale : Korea

----------------------------------------------------

Thank you

Dong-gyun

2017-07-06 09;10;59.PNG

HenryLindemann

The solution that worked for me was the following.

1. Uninstall Drone2map

   This does not remove all the settings though.

2. Remove/Backup the settings folder

   C:\Users\<your_user>\AppData\Local\IsolatedStorage\qevc5fgp.m0l

   qevc5fgp.m0l : this is a randomly generated folder name

NB! Please note editing the registry can compromise the stability of your operating system, please make a backup of the registery before hand.

3. Remove this registery entry Computer\HKEY_CURRENT_USER\Software\ESRI\Drone2Map

4. Reinstall Drone2map.

These steps will bring back the initial configuration screen.

Also make sure to upgrade ArcGIS Pro before following these steps.