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Signing In to Software and Apps with Enterprise Logins

JoeFlannery

We have implemented ADFS as the identity provider for Enterprise Logins in ArcGIS Online for Organizations (AGOL).

With enterprise logins, we cannot ???Sign In??? to AGOL on:
- ArcGIS for Desktop
- ArcGIS Explorer for Desktop
- ArcGIS App for Smartphones/Tablets

When will we be able to ???Sign In??? to AGOL in the applications listed above with enterprise logins?

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Accepted answers

RussRoberts

For Desktop this is what I do:
ArcGIS Administrator > Advanced >Manage Portal Connections > add and then enter your full URL for your organization and then choose to connect to this new URL and save the change. When you launch desktop and choose to sign in you will see the option to use your enterprise login or your ArcGIS.com account like the Collector app. I am not sure how you would do this for Explorer. I would post this question in their forums.

Russ

All comments

RussRoberts

The ArcGIS for iOS/Android app does not support enterprise logins. The Collector app does support enterprise login but require a web form to enter the credentials in. You will need to have the app pointing directly to your org url http://orgname.maps.arcgis.com and then you will see to options to use your enterprise login or ArcGIS.com account. Choose the option to login with your enterprise login and not through your ArcGIS.com account and then enter your credentials into the web form.

Cheers
Russ

JoeFlannery

Russ:

Thank you for this information.

Esri is pushing ArcGIS Online mapping in the cloud, hard. It's a great platform and we have bought in. The capability to leverage our Active Directory Federation Services with AGOL is wonderful. However, it seems that legacy software (ArcMap and ArcGIS Explorer Desktop) and web store apps (Windows/Android/iOS) have not been updated to allow for enterprise login to AGOL. I'm wondering when (or maybe I should ask if) Esri plans to update these software and apps to allow enterprise login to AGOL. Sometime in 2014? It seems like a critical missing piece for communication between AGOL and desktop/mobile applications.

Thank you for your time and input.

RussRoberts

JoeFlannery

Russ:

That did the trick with ArcGIS for Desktop (ArcMap)!

Thank you for that buried nugget of information.

Sincerely,
Joe

FrankPotempa

As of yesterday we were told according to ESRI tech support as reported in this bug, NIM097491 and tests we have been running ADFS on does not work on the Collector app. Can you help to Clarify?

Thankx

Frank

RussRoberts

ADFS Enterprise logins will work in the released version of Collector 10.2.5. I will update the NIM and close it out.

Thanks

Russ

FrankPotempa

OK, I have sent a note to the tech however our tests indicate a successful login using our Corp AD account on AGOL via browser, IE and Firefox, and “no” successful login on Collector 10.2.5 using same account. We are presented with the option to use the account in Collector but never given a form based window to put any credentials. The app just spins and eventually returns to the Collector splash page. Are we missing some expected behavior?

Thankx

Frank

RussRoberts

Are you using iOS or Android? Are you able to sign in using the browser on the device?

Thanks

Russ

FrankPotempa

Ok, well after some review of the ADFS configuration on our network and your posting that the "bug" should be closed as well as successful ADFS logins we have determined that our ADFS is not exposed externally. We are now reviewing this and hoping to apply the required changes. I will followup with our final verdict but anticipate the logins to work once the ADFS is open externally. I am glad I reached out to you since the ESRI tech closed the case pretty much immediately due to the NIM Error still being open.

FrankPotempa

We have corrected our ADFS configuration and can now access our services without issues inside Collector. Since we are using a reverse proxy on our network this required additional IIS permissions to be set correctly allowing internal and external access to the AD stores. Again thanks for following up since ESRI Tech support had incorrect information on the bug.

RussRoberts

Thanks for updating this thread.

Cheers

Russ

Brian_Culpepper

hi Russell,

We have enabled Enterprise Login's within our University but are unable to log in via ArcGIS Collector (10.2.7 iOS).

So i feel like this is related to our Shibboleth / LDAP configuration, but i've been unable to find any specifics online or

within geonet. We can access our accounts via Enterprise Logins if we're using a web browser (desktop) but not

from mobile apps or the iOS Safari browser.

Our campus security team is looking into it but any tips you may have would be greatly appreciated.

best regards,

brian culpepper

RussRoberts

What error are you seeing with Shibboleth enterprise logins? We have one known issue with Shibboleth logins right now that ends up preventing the credentials being accepted and an error page is displayed.

Russ

Brian_Culpepper

Russ,

The message we get says: You have asked to log in to: Unspecified Service Provider

Our enterprise logins work from a desktop web browser, so we only see this error message when

we attempt to log in from the ArcGIS Collector app (iOS 8.0.2). we've not attempted connections

from Android or other iOS versions yet.

Our security team initially thought the issue was related to Collector not redirecting to an https://

url when prompting for our university credentials. Any ideas?

thank you Russ!!

best,

brian culpepper

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