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Identifying the item location within Experience Builder listed under the “Items used” section of the Details page

C837410204_CSUesri

I have a Web Experience (ExB-1) that was created by initially duplicating a previously developed Web Experience (ExB-2) due to similar structures. I’ve updated ExB-1 to utilize new data and Web Maps, where there should no longer be any aspects of ExB-2 included in ExB-1. However, the ExB-1 item’s details page still lists the ExB-2 under the “Items used” section. I’ve gone through each widget in the ExB-1 and don’t see that ExB-2 anywhere; I’ve also confirmed the only data within the “Data” pane is that of ExB-1. Is there any way to learn where the items under the “Items used” section are within the Web Experience? Upon clicking an item under the "Items used" section I get directly to its details page, but I’m not able to see where it could still be laying within ExB-1. See screenshot attached of the "Items used" section.

ExperienceBuilder_Item_ItemsUsed.jpg

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JonM32

@Ellie_Linden

I wouldn't be surprised if this is a bug. I've seen the item list show things that aren't actually there after an update.

Maybe check your contents pane in ExB and see if any other maps or data are listed still.

If you're fairly sure it doesn't have any references to the old ExB, it might be worth logging the issue with Esri.

C837410204_CSUesri

@JonM32 thanks for your response! I had been wondering if it was a bug - that's helpful to know you've seen something similar. The "Data" pane of ExB doesn't show any of the old items, so I think I'm probably good - it was just unsettling to see in the "Items Used" section.

Mike Minami

@Ellie_Linden Did you embed Exb2 into Exb1? Or are you saying that copying Exb2 to create Exb1 somehow maintained the reference to Exb2? One other thing to note is that the items used section reflects "published" apps. Did you publish the app again after making changes? Every time you publish, the system checks for items used in the app. It may be possible that there was some issue during this process. You could try editing the app in some small way and republishing it to see if that clears things up.

Hope this helps.

Mike

C837410204_CSUesri

@MikeMinamiP1Danke für Ihre Antwort. ExB2 ist nicht in ExB1 eingebettet – ich habe einfach eine doppelte Kopie von ExB2 verwendet, um ExB1 zu erstellen, das jetzt weiterhin referenziert zu sein scheint. Ja, ich habe die App nach diesen Änderungen oft veröffentlicht.

Mike Minami

Haben Sie Schritte, die das Problem reproduzieren würden? Wenn Sie sagen, dass Sie eine doppelte Kopie von exB2 verwendet haben, um Exb1 zu erstellen, haben Sie dann ein Speichern unter von Exb2 gemacht? Ich vermute, dass es in ExB1 eine Datenquellenreferenz geben könnte, die von Exb2 stammt und einfach nicht sichtbar ist. Könnte das der Fall sein?

Ist Exb1 öffentlich geteilt? Falls ja, können Sie eine URL dazu teilen?

C837410204_CSUesri

@MikeMinamiP1 the steps would be the following. I checked as best I can and don't see any old items being referenced.

Click the 9-dot waffle in AGOL —> Experience Builder.
Navigate to ExB-2 —> click "Duplicate" (thereby creating the new ExB-1).
Within the newly created ExB-1, adjust the pages/widgets to point to new data. (Sorry these steps can't be more specific; a lot went into the changes).
Delete any old AGOL items from the "Data" pane to ensure ExB-1 no longer points to any items within the original ExB-2.
Save and publish ExB-1.

Unfortunately, ExB-1 is not yet shared publicly.

Mike Minami

Leider kann ich das Problem nicht reproduzieren. Ich vermute, dass es eine verbliebene Referenz auf Elemente in der App gibt, die dies verursachen. Wenn Sie diese App öffentlich machen, teilen Sie hier die URL und wir können einen Blick darauf werfen. Alternativ können Sie den Esri Technical Support kontaktieren.

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