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Create Space Time Cube script tool fails

SamyBouma_Ngock1

Hi,

I am working the Analyzing traffic accidents in space and time case study and trying to run the Create Space time tool.

This is the error message I get:

Error message

By curiosity, I followed the Traceback and I see all modules are there. Am I missing something?

modules

My sys specs:

ArcGIS Pro 2.0

Windows 7 6.1.7601 SP1

i5/4570 CPU@3.20GHz

python 2.7.5 default

python 2.7.13 and 3.6.1 installed in conda/envs

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Accepted answers

Robert LeClair

From a very similar Esri Support Services incident:

Please go to the ArcGIS Pro python window and type "import pandas" and see if this successfully imports. If you need help with this please let me know. Additionally, go to C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3 and launch python.exe. In the command line type import pandas and see if this successfully imports. If it does not import than you likely have an issue with your python install and I will recommend deleting the arcgispro-py3 folder and running a repair on the software.

All comments

SamyBouma_Ngock1

I did uninstall and reinstall ArcGIS Pro after manually deleting the ..\ArcGIS\Pro\bin\Python\envs\arcgispro-py3 folder.

ShelbyZelonisRoberson

I'm having the exact same issue as you were - same tool, same error, same Pro version. Just to be sure - did you completely uninstall and reinstall Pro or did you just run a repair on the software?

Robert LeClair

Great news! Glad it's working now!

SamyBouma_Ngock1

Thanks Robert,

After reinstalling the tool works properly.

SamyBouma_Ngock1

just for info version is '0.19.2'

DanPatterson_Retired

http://desktop.arcgis.com/en/analytics/case-studies/analyzing-crashes-2-pro-workflow.htm

You are using Pro 2.0

Pandas version? to check ....

<SPAN class="keyword token">import</SPAN> pandas
pandas<SPAN class="punctuation token">.</SPAN>_version<SPAN class="punctuation token">.</SPAN>get_versions<SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN>
Out<SPAN class="punctuation token">[</SPAN><SPAN class="number token">8</SPAN><SPAN class="punctuation token">]</SPAN><SPAN class="punctuation token">:</SPAN> 
<SPAN class="punctuation token">{</SPAN><SPAN class="string token">'dirty'</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="token boolean">False</SPAN><SPAN class="punctuation token">,</SPAN>
 <SPAN class="string token">'error'</SPAN><SPAN class="punctuation token">:</SPAN> None<SPAN class="punctuation token">,</SPAN>
 <SPAN class="string token">'full-revisionid'</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="string token">'e346c663cf76186c22f4d3b703461b1b60db280f'</SPAN><SPAN class="punctuation token">,</SPAN>
 <SPAN class="string token">'version'</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="string token">'0.20.1'</SPAN><SPAN class="punctuation token">}</SPAN><SPAN class="line-numbers-rows"><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN></SPAN>

pandas<SPAN class="punctuation token">.</SPAN>_version<SPAN class="punctuation token">.</SPAN>get_versions<SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN>
Out<SPAN class="punctuation token">[</SPAN><SPAN class="number token">2</SPAN><SPAN class="punctuation token">]</SPAN><SPAN class="punctuation token">:</SPAN> 
<SPAN class="punctuation token">{</SPAN><SPAN class="string token">'dirty'</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="token boolean">False</SPAN><SPAN class="punctuation token">,</SPAN>
 <SPAN class="string token">'error'</SPAN><SPAN class="punctuation token">:</SPAN> None<SPAN class="punctuation token">,</SPAN>
 <SPAN class="string token">'full-revisionid'</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="string token">'825876ca7ee8ac7bea463925399c083d5f190b3e'</SPAN><SPAN class="punctuation token">,</SPAN>
 <SPAN class="string token">'version'</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="string token">'0.19.2'</SPAN><SPAN class="punctuation token">}</SPAN><SPAN class="line-numbers-rows"><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN></SPAN>

To test, and compare the import error line without digging through can you confirm which?

Robert LeClair

From a very similar Esri Support Services incident:

Please go to the ArcGIS Pro python window and type "import pandas" and see if this successfully imports. If you need help with this please let me know. Additionally, go to C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3 and launch python.exe. In the command line type import pandas and see if this successfully imports. If it does not import than you likely have an issue with your python install and I will recommend deleting the arcgispro-py3 folder and running a repair on the software.

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