Erste Schritte mit Workforce for ArcGIS

Question

Workforce for ArcGIS ist eine mobile Lösung, die die Kraft der standortbasierten Entscheidungsfindung für eine bessere Koordination und Teamarbeit im Außendienst nutzt. Organisationen, die Workforce for ArcGIS verwenden, profitieren von:

* Alles, was Sie auf einem Gerät benötigen: Mobile Mitarbeiter können Arbeitsaufträge einfach anzeigen und bearbeiten, Updates zum Arbeitsstatus geben und andere über ihren Standort informieren – alles von einem Gerät aus
* Mehr Agilität: Mit Echtzeit- und standortbasierten Informationen können Disponenten Außeneinsätze spontan zuweisen und priorisieren und sicherstellen, dass die Arbeit zur richtigen Zeit den richtigen Personen zugewiesen wird 
* Erhöhte Produktivität: Ersetzen Sie zeitaufwändige und fehleranfällige manuelle Workforce-Management-Prozesse, reduzieren Sie Ausfallzeiten und halten Sie Projekte im Zeitplan

In diesem Webinar wird Michael Kelly (Technical Sales Engineer) von Esri Ireland einige Schlüsselaspekte der Lösung hervorheben, eine Übersicht über die Funktionen geben und demonstrieren, wie man startet.

Zeitplan

* Überblick über Workforce for ArcGIS 
* Planung und Zuweisung von Aufgaben 
* Was wird hinter den Kulissen erstellt?
* Verwendung von Workforce for ArcGIS mit Collector for ArcGIS, Survey123 for ArcGIS und Navigator for ArcGIS

Zielgruppe

* Benutzer, die mehr über Workforce for ArcGIS erfahren möchten

MichaelKelly · Answer

The slide deck from the webinar is available here. Below are some resources that may be useful:

* Product Overview Site
* Documentation* Sneak Peak

* Application Sign In
* Scripts

MichaelKelly · Answer

Webinar Q&A

When will Navigator be available on android?

We are expecting a beta Android version of Navigator to be released at the end of March.

Assigning large amounts of tasks? Is it possible to automate e.g. need to survey 9,000 street lights?

Absolutely, there are REST Endpoints for all of the associated Workforce layers so points and attributes can be pumped in as necessary.

Can you give details on which CRM's it integrates with?

A schema of the Workforce feature services has been made available here. CRM Integration would require you to sync via the REST Endpoint. If you would like to discuss further, please get in touch.

What costs are involved for workforce on every workers phone, using Esri cloud for data and Survey123?

A named user for each field worker/dispatcher is all that is currently required.

How good is the Navigator App in Ireland, especially in rural areas?

For Irish navigational data, HERE 2014 Q2 data is used. To use this data in Navigator, you have to download it through the app - the map package is 585MB in size. This caters for any navigation within the Republic of Ireland. I would suggest you test this out and see if it caters for your needs. See here further details regarding Navigator Map coverage. Note that you can route using maps created by Esri in the current release of Navigator. Future releases of ArcGIS Pro will support the creation of custom maps that can be used in the app. This includes support for routing on custom roads.

Does the app work in offline mode? For example, if I wanted to use Navigator, and Survey 123 within Workforce when completing a project offline will it still work? What happens if you don't have 3G connectivity?

Workforce is intended to be an occasionally connected mobile application where its value is in coordinating the activities of the field worker and notifying the back office when work is completed and where the field worker is located.

With the initial release, viewing and acting upon work assignments will require a connection, as will logging of location and setting of working status. Navigating to work assignments is supported offline as is the completion of work using Collector for ArcGIS (once appropriate datasets have been downloaded to the device). Moving forward it is intended that client side caching of work assignments and location logs functionality will be added so that if you temporarily lose Internet connectivity on your device you can continue to using the Workforce app.

Am I right in saying that where you link out to Survey 123 (or Collector) to complete a survey you will end up with 2 features. One identifying the assignment in Workforce and one being the completed Survey 123 survey. Does it maintain a link between these?

You are indeed - the Survey123/Collector and Workforce datasets are separate. At the moment there is no link between these.

Is there any integration with portal, now or in the future?

Workforce for ArcGIS is not currently supported with Portal. However it is planned with the 10.4.1 release of Portal.