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Data errors on AGOL hosted feature layers

CharlotteSheridan

Since upgrading from the trial AGOL to a Creator license, any shapefile I upload leads to a "data error" when accessing the data table on the hosted features layer. I've tried with shapefiles from different sources with different data types and of different sizes. The error is consistent. The hosted layer feature will be "created" and have x features but none of the data is accessible.

The layers also can be added to a map but yield a drawing error when mapped. Is this an issue with the upgrade or something else?

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Accepted answers

Derek Law

Hi Charlotte,

> ... any shapefile I upload leads to a "data error" when accessing the data table on the hosted features layer

Problem: Receiving errors when uploading a shapefile to ArcGIS Online, Business Analyst Online, or Community Analyst

Hope this helps,

All comments

CanSucuoglu

I am having the same problem but only on a single row in my feature layer. I can edit and change things in other rows. Is there a solution without replacing the data. Many webmaps, apps and dashboards are using this data.

Thank you

KrishanPareek

Hey Matt,

1. Try directly uploading the SHP file on the AGOL, it will definitely work.

2. The reason why Derek Law answered is marked correct is because it may be region specific problem and not to wholesome software related problem that why Derek which I guess sits in ESRI headquarter can't help much about.

Hope step 1 works!!!

Matt-Goodman

I have the same problem. I create a hosted feature layer depicting lakes, it 'analyzes' just fine in Pro, publishes, creates the feature service in ArcGIS Online, but when added to a web map, it doesn't draw and can't load the attributes.

Also: why is Derek Law's earliest answer marked as the "Correct Answer"....it doesn't address the issue?

Derek Law

Hi Krishna and GSS OPS,

Please contact Esri Tech Support so they can help investigate your issue further.

Hope this helps,

KrishanPareek

I am having the same problem differently. I created a hosted feature layer through Arc GIS Pro in which everything works fine, after creating feature layer opened the data table and it was there on AGOL (image attached below) but when viewed it in map viewer there was this error (accessing data failed) (image attached). Please find attached the images. How can I can resolve the issue?

Thanks

Krishna Working properly in Arc GIS Pro Data is available on AGOL Error Map not completely drawn?

GSSOPS

Hi!

I have the same problem. How to resolve?

Derek Law

Hi Jan,

Please contact Esri Tech Support so they can help investigate your issue further.

Hope this helps,

JanBurdziej

I have exactly the same situation. My steps were the following:

published a File Geodatabase with one feature layer and 3 tables from ArcMap to AGOL. This created one Feature Layer with one Layer and three Tables - see img #1
Added one table (Tbl_Countries) to ArcGIS Pro and appended some data to the table
Opened this table in AGOL - all data was there
After some time, without any changes to the data, when I opened the Data tab in AGOL, I got the "Data Error" message and no data shows up (see img #2)

Img #1

Img #2

My question is: how can I restore / fix this table?

Anyone with a similar problem or even better - a solution?

Thanks,

Jan

Derek Law

Hi Jason,

> Did this ever get resolved by the support team?

As Charlotte never replied to the thread, I can't comment.

Please contact Esri Tech Support so they can help investigate further.

Hope this helps,

Jhartva001

Did this ever get resolved by the support team? Sounds identical to my issues with attempting to view data and vectors to hosted feature services in AGOL.

Derek Law

Hi Charlotte,

Apologies for the late reply. I've been out of the office on vacation.

> ... once I try to access the data table of the hosted feature layer under the "Data" tab, the field names will display but I get a "Data Error." Additionally, when I try adding the layer to a web map, I get an error that the layer can't be drawn. ... Have you encountered this issue before?

I have not seen this issue before. While the hosted feature layers can be created, I suspect something is amiss with the underlying shapefile data. Perhaps the shapefiles were created in an unusual way? or they contain some unique data contents? Please contact Esri Tech Support so they can help investigate further.

Hope this helps,

CharlotteSheridan

Hi Derek, thanks for the response. I think I wasn't specific enough in my initial message.

I can upload shapefiles directly to an AGOL map or to my "Content" section. The shapefiles don't match any of the criteria listed in the article you linked (they're zip files, aren't very big, and don't have any corrupted geometries). The upload can proceed without any errors and a hosted feature layer is ostensibly created. However, once I try to access the data table of the hosted feature layer under the "Data" tab, the field names will display but I get a "Data Error." Additionally, when I try adding the layer to a web map, I get an error that the layer can't be drawn.

So, the issue appears to be entirely with the hosted feature layers and not with the underlying shapefile or data since it can be added to an AGOL map directly without a problem. Have you encountered this issue before?

Thanks for your help!

Derek Law

Hi Charlotte,

> ... any shapefile I upload leads to a "data error" when accessing the data table on the hosted features layer

Problem: Receiving errors when uploading a shapefile to ArcGIS Online, Business Analyst Online, or Community Analyst

Hope this helps,

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