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Basemap wird auf Grau zurückgesetzt, wenn der Bericht in die Cloud veröffentlicht wurde

АндрейСавин

<\/HEAD>

Hallo<\/P>

Ich habe einen Power BI-Bericht mit 2 Seiten vorbereitet. Beide Seiten enthalten eine arcgis map mit Standardoption.<\/P>

Ich habe die Basemap "OpenStreetMap" ausgewählt und den Symbolstil geändert (mit hellen Farben). Das gilt für beide Karten.<\/P>

Ich habe den Bericht veröffentlicht. Als ich den Bericht zum ersten Mal öffnete, war die Karte in Ordnung. Aber als ich die Seite wechselte, wurde die Basemap auf Grau zurückgesetzt und die Farben der Symbole auf Standard geändert.<\/P>

Das Löschen des IE-Caches hat nicht geholfen. Ich habe den Bericht aus der Cloud gelöscht und erneut veröffentlicht – dieselbe Situation: Erstes Öffnen – Karte ist in Ordnung, Seitenwechsel oder erneutes Öffnen des Berichts – Karte ist grau.<\/P>

Irgendwelche Ideen?<\/P><\/BODY><\/HTML>

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PaulHuey

I am having similar issue with report in production on Power BI service tenant using Streets basemap with specified Symbol Color. Report was working properly for several weeks, now opens in Light Gray Canvas basemap with default symbol colors. I have cleared browser cache and re-published but still does not produce expected results. Was a change made from ESRI as to how the ArcGIS visualization is rendered in the Power BI service?

Jon Emch

Hello all,

I am a representative of Esri Technical Support. We are currently tracking this behavior that occurs in PowerBI Online. Would you please reply to this thread with the region location of your PowerBI Tenant? You may access this information by going to PowerBI Online and clicking the question mark next to your profile picture.

At this point in time, we know that this behavior is occurring on certain PowerBI Online datacenter regions. If you have maintenance, I would advise you to open a case with us.

АндрейСавин

Hi Jon

If I understood you correctly this information available in About Power BI

I found next string

"Ваши данные сохранены в Западная Европа (Нидерланды)"

In english it's "Your data has been saved in Western Europe (Netherlands)"

Jon Emch

Thanks for the info, Could you try publishing the report without modifying the symbology>? Does the error occur when using one of our predefined color ramps?

АндрейСавин

I added new vizualisation to the report. Add Location, size and color fields. Then change BaseMap to OpenStreet. No any additional changes. No errors or warnings received. Then I published report as new report.
Opened report via Chrome. First opening - it's ok: map is colored (OpenStreet basemap), simbols are default.
Switch between pages, and basemap is gray.

Jon Emch

Update for you all:

At this point, our Microsoft and Esri Product Groups are actively investigating this issue in collaboration. Our understanding is that this issue has been logged on the Microsoft side as ICM - 187310866 with a current Severity Level of 2, meaning it now has an SLA for a solution. The issue is being treated with urgency by both Product Groups and we appreciate your continued patience in this matter. We will provide further details on this issue and hopefully a timeline as soon as possible and appreciate your patience through this process.

Jon Emch

Update:

I have been able to confirm with multiple users that the Power BI Online persistence issue ICM – 187310866 has been resolved. Please let me know if you are still running into issues.

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