Unable to add local intra net services

Question

I have used my local intranet services on http://www.arcgis.com/home/ successfully and created my own maps out of them! and when i try to open them using explorer online it shows a red exclamation point, and on hover I see text that says �??The source for the layer is inaccessible�?�. Searching in forum for a similar issue i found this thread http://forums.arcgis.com/threads/30923-Unable-to-see-services-or-content-in-ArcGIS-Explorer-Online-but-can-in-ArcGIS.com But the clientaccesspolicy.xml file that the thread suggests is present in the system where the services are hosted. So what am i missing here?? The service is hosted using ArcGIS server for Java. (uses inbuilt tomcat server) The service url looks like this http://myserver:8399/arcgis/rest/services I added the clientaccesspolicy.xml and crossdomain.xml at this location C:\Program Files\ArcGIS\Server10.0\java\manager\service\managerserver\webapps\ROOT After doing this i don't see http://myserver:8399/clientaccesspolicy.xml link working Have i placed the files at the right place for things to work?

PramodHarithsa1 · Answer

Did you verify that the REST endpoint is accessible?

Example:http://www.someorganization.com/arcgis/rest/services

If you have a way of testing this from outside your network, it is better because you will see what users outside your network will see. A USB cellular modem works well or an iphone or android phone's browser. Or ask a friend who is outside your network to check the REST endpoint.

Paul Lohr

Hi Paul,
The rest endpoint isn't hosted globally. Its available only in intranet.
The problem i have is ,
 i am able to create a map using the rest endpoint in arcgis.com but when i open the same in explorer it doesn't work.

PaulLohr · Answer

Did you verify that the REST endpoint is accessible?

Example:http://www.someorganization.com/arcgis/rest/services

If you have a way of testing this from outside your network, it is better because you will see what users outside your network will see. A USB cellular modem works well or an iphone or android phone's browser. Or ask a friend who is outside your network to check the REST endpoint.

Paul Lohr