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ArcGIS Pro Crashes just after project opens

GARYLESTER

I am having problems with arcgis pro crashing on projects that have been opened several times and that have imagery background. I don't have this problem in ArcMap. I can create a new project and it works but after the project has been saved and opened several times and if the project has imagery (WMTS) the project crash will crash on open. I have sent in error report. I have an NVIDIA graphics card with an integrated intel UHD 630.

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GARYLESTER

Would you happen to have link for tech support or a best way to contact, do

I need to go through my sales rep?

DanPatterson_Retired

Gary... Control Panel, Add/Remove programs, select ArcGIS and when you get the option select 'Repair'

If it has worked and it isn't now, then it might new to be repaired. If not... Tech Support... they may have more options and access to other tools to do a full assessment.

GARYLESTER

Can you run it results.

It looks like I should be able to run the software. I did not have problem with crashes until recently.

GARYLESTER

Here is the report, I did not have a problem with crashes until now.

image.png

GARYLESTER

Yes that i correct, 2.3.2 is the version of Pro I have,

DanPatterson_Retired

How does it fair on the system requirements?

ArcGIS Pro 2.3 system requirements—ArcGIS Pro | ArcGIS Desktop especially the

Check your computer's ability to run ArcGIS Pro 2.3. link

George Thompson

Are you running ArcGIS Pro 2.3.2?

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