AGS 10.1 Server site breaks after resetting the primary site admin password

Question

Original User: aguan@hess.com

I have an existing AGS 10.1 server install and some web services running without any problem. Not knowing the primary site admin password or any other admin password,  I went ahead to reset the primary admin password  based on http://resources.arcgis.com/en/help/main/10.1/index.html#//0154000005pw000000. But many parts of the server manager became broken. For example, refreshing any services gives this error:

service failed to start. SampleWorldCities.MapServer: ERROR: code:500, ArcGIS Server Site is not configured. Check with your ArcGIS Server administrator for resolution; an ArcGIS Server site is created or machines are added to an existing site using ArcGIS Server Manager., Cannot connect to this server.

Any idea how to fix this?

Allen Guan

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Anonymous User · Answer

Original User: aguan@hess.com

Thanks for dong the test. I can not find anything wrong and I am not 100% sure if changing the password caused the problem. Anyway, I just delete and rebuild the site.

Allen
I happened to be in the configuration of a new ArcServer 10.1 server. I have tried the methods you mentioned in the link.
I can change the password. After I re-login the system, everything works fine.

Maybe, you should do as the error message says, to check the site configurations are correct, including the config-store, the directories, the log folders.

Good luck,

Mike

Anonymous User · Answer

Original User: xiannian

I happened to be in the configuration of a new ArcServer 10.1 server. I have tried the methods you mentioned in the link.
I can change the password. After I re-login the system, everything works fine.

Maybe, you should do as the error message says, to check the site configurations are correct, including the config-store, the directories, the log folders.

Good luck,

MikeI have an existing AGS 10.1 server install and some web services running without any problem. Not knowing the primary site admin password or any other admin password,  I went ahead to reset the primary admin password  based on http://resources.arcgis.com/en/help/main/10.1/index.html#//0154000005pw000000. But many parts of the server manager became broken. For example, refreshing any services gives this error:

service failed to start. SampleWorldCities.MapServer: ERROR: code:500, ArcGIS Server Site is not configured. Check with your ArcGIS Server administrator for resolution; an ArcGIS Server site is created or machines are added to an existing site using ArcGIS Server Manager., Cannot connect to this server.

Any idea how to fix this?

Allen Guan