AGOL Query Widget not responding

Kara_Shindle

I have a question regarding the Query Widget on ArcGIS Online.  I have two different parcel mapper apps that both have a query window.  The Queries disappeared yesterday from the websites, and whenever I try to access them in the WebApp Builder, they widget is frozen and will not let me do anything except close the widget window.  The Query Widget has traditionally been incredibly slow, but now I cannot access it at all, and my users are screaming bloody murder.

I have 4 queries in my subscription parcel viewer, and 6 in my free viewer, and they took a while to build, so I really, REALLY, don't want to loose them.

Any ideas?

AndresCastillo

Sounds like you are deploying WAB using AGO.

If this is the case, you can use AGO assistant (https://ago-assistant.esri.com/) to view the json file for your app.

In this json file, you can find the configurations you set for the query widget.

I recommend taking a copy of the json file, and saving it to a notepad document, before you think about doing anything else to it.

You can inspect the config settings for the query widget in the json file to see if anything looks off.

If all the configs look good, it may be possible that the widget became corrupt somehow. 

Try simply removing the widget from the app's ui config side, save the app, re-add the widget (but don't configure it here), save the app, close the app.

Now, the app's json in ago assistant (after refreshing) should not have you query widget configs anymore.

You can use the notepad copy of the original json to replace the part with the query widget configs.

The changes you make to the json should now reflect in the app's ui side.

On the other hand, for those people who are deploying a WAB Dev Ed. app from their own web server:

You will not see the app's json in ago assistant.

You will see it in the app folder's config.json file.

You can do a procedure similar to the one I mentioned above.