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map service delay on open

PeterHoffman

I have an application on a 10.1 server using sdk 4.6 and api 3.0. Sometimes the map does not show upon inital opening of the application. It is not consistent and I cannot repeat this problem at will.
Any ideas? It display fine in rest services url.

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Accepted answers

AntGiles

Peter,

It sounds like sleeping map services, have a look at this link:

http://forums.arcgis.com/threads/26850-Sleeping-Server-Services-slow-to-start

Regards

Anthony

All comments

rzufelt

If anyone happen to have fiddler etc open at the time this happens, please share the problem URL request - and response.

In case it helps.

SecurityError: Error #2048: Security sandbox violation: http://gis01.wch-rcc.com/stock31/index.swf cannot load data from http://services.arcgisonline.com/ArcGIS/rest/services/Canvas/World_Light_Gray_Base/MapServer?f=json.
 at com.esri.ags.tasks::BaseTask/handleFaultEvent()
 at mx.rpc::AsyncResponder/fault()
 at mx.rpc::AsyncToken/http://www.adobe.com/2006/flex/mx/internal::applyFault()
 at mx.rpc.events::FaultEvent/http://www.adobe.com/2006/flex/mx/internal::callTokenResponders()
 at HTTPOperation/http://www.adobe.com/2006/flex/mx/internal::dispatchRpcEvent()
 at mx.rpc::AbstractInvoker/http://www.adobe.com/2006/flex/mx/internal::faultHandler()
 at mx.rpc::Responder/fault()
 at mx.rpc::AsyncRequest/fault()
 at DirectHTTPMessageResponder/securityErrorHandler()
 at flash.events::EventDispatcher/dispatchEventFunction()
 at flash.events::EventDispatcher/dispatchEvent()
 at flash.net::URLLoader/redirectEvent()

fiddler2 file attached

1279_Full.txt.zip

PeterHoffman

I thought i had set it to 0 before, maybe when i created a new app pool ?
Thanks.

AntGiles

Peter,

It sounds like sleeping map services, have a look at this link:

http://forums.arcgis.com/threads/26850-Sleeping-Server-Services-slow-to-start

Regards

Anthony

PeterHoffman

I am still having problems with this. It does not show my layers at all. Happens intermittently.
Any new ideas?

PeterHoffman

I am using my own map services.
Here is my error messages in the application:
Aerials 2007 failed to load:Fault code:Channel.Security.Error
Fault info: Security error acessing url
Fault details: Destination:DefaultHTTP

rzufelt

Got this one also trying to search, but, I copy/paste the link into a browser, or reload and it opens:

SecurityError: Error #2048: Security sandbox violation: http://gis01.wch-rcc.com/final3/index.swf cannot load data from http://sampleserver1.arcgisonline.com/ArcGIS/rest/services/Louisville/LOJIC_PublicSafety_Louisville/MapServer/2?f=json.
 at com.esri.ags.tasks::BaseTask/handleFaultEvent()
 at mx.rpc::AsyncResponder/fault()
 at mx.rpc::AsyncToken/http://www.adobe.com/2006/flex/mx/internal::applyFault()
 at mx.rpc.events::FaultEvent/http://www.adobe.com/2006/flex/mx/internal::callTokenResponders()
 at HTTPOperation/http://www.adobe.com/2006/flex/mx/internal::dispatchRpcEvent()
 at mx.rpc::AbstractInvoker/http://www.adobe.com/2006/flex/mx/internal::faultHandler()
 at mx.rpc::Responder/fault()
 at mx.rpc::AsyncRequest/fault()
 at DirectHTTPMessageResponder/securityErrorHandler()
 at flash.events::EventDispatcher/dispatchEventFunction()
 at flash.events::EventDispatcher/dispatchEvent()
 at flash.net::URLLoader/redirectEvent()

attached is the fiddler2 log for all entries from the esri server during this load.

R_

979_Full.txt.zip

rzufelt

Did not have fiddler running, and can't get it to do it again (ie, the "random" part), but here is the error message that I get:

SecurityError: Error #2048: Security sandbox violation: http://gis01.wch-rcc.com/otb/index.swf cannot load data from http://services.arcgisonline.com/ArcGIS/rest/services/World_Imagery/MapServer/?f=json.
 at com.esri.ags.tasks::BaseTask/handleFaultEvent()
 at mx.rpc::AsyncResponder/fault()
 at mx.rpc::AsyncToken/http://www.adobe.com/2006/flex/mx/internal::applyFault()
 at mx.rpc.events::FaultEvent/http://www.adobe.com/2006/flex/mx/internal::callTokenResponders()
 at HTTPOperation/http://www.adobe.com/2006/flex/mx/internal::dispatchRpcEvent()
 at mx.rpc::AbstractInvoker/http://www.adobe.com/2006/flex/mx/internal::faultHandler()
 at mx.rpc::Responder/fault()
 at mx.rpc::AsyncRequest/fault()
 at DirectHTTPMessageResponder/securityErrorHandler()
 at flash.events::EventDispatcher/dispatchEventFunction()
 at flash.events::EventDispatcher/dispatchEvent()
 at flash.net::URLLoader/redirectEvent()

However, I can copy/paste the MapServer URL and it opens. Or, reload the map, sometimes it errors, usually it opens.

R_

PeterHoffman

I have this problem on all of my 10.1 applications including one without basemaps. I have used firefox with firebug and do not get any info that would point to the source of the problem. This happened before and after arcgis 10.1 sp1 install.
I will be putting in a incident report with ESRI.

BjornSvensson

If anyone happen to have fiddler etc open at the time this happens, please share the problem URL request - and response.

rzufelt

I've been trying to figure this one out myself. If I set addarcgisbasemaps="true" I will randomly get the error message that it can't find the topo layer on map load.
But, if I copy/paste the service URL as listed in the error message, it opens the REST page just fine.

Can never get it to repeat, and seems just random. Solution for me is to not use ESRI basemaps.

If this is one of your services, you may try to delete it, and re-create. Might even try re-creating with a different service name and see if it makes a difference.

R_

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